Title: Female Call Center Executive
Company Name: Southern Biz International Ltd.
Vacancy: 2
Age: 20 to 35 years
Job Location: Dhaka (GULSHAN 1)
Salary: Tk. 12000 - 15000 (Monthly)
Experience:
Handle inbound and outbound calls professionally and courteously.
Provide accurate information regarding overseas job opportunities, recruitment procedures, and company services.
Follow up with prospective candidates via phone calls, WhatsApp, email, and other communication channels.
Maintain and update customer and candidate records in the company's database.
Schedule appointments and coordinate interviews with prospective candidates.
Address customer inquiries and resolve basic issues in a timely and professional manner.
Meet daily and monthly call and follow-up targets.
Prepare and submit daily call reports and activity updates to the supervisor.
Coordinate with the HR and Recruitment teams to ensure smooth communication with candidates.
Maintain confidentiality of candidate information and comply with company policies.
Perform other administrative and customer support tasks assigned by management.