Title: Call Center / Customer Support Executive
Company Name: 4S International
Vacancy: 4
Age: 18 to 30 years
Job Location: Dhaka (Badda)
Salary: Negotiable
Experience:
Handle inbound and outbound customer calls professionally.
Respond to customer inquiries and provide accurate information.
Resolve customer complaints efficiently or escalate when necessary.
Maintain customer records and update information in the system.
Follow up with customers regarding pending issues.
Achieve daily and monthly performance targets.
Maintain a high level of customer satisfaction.
Coordinate with relevant departments to resolve customer issues.
Ensure compliance with company policies and procedures.
Prepare daily call reports and maintain proper documentation