Call Center / Customer Support Executive
Job Description
Title: Call Center / Customer Support Executive
Company Name: Dhaka Eye Care Hospital
Vacancy: 8
Age: 20 to 32 years
Job Location: Dhaka (Uttara)
Salary: Negotiable
Experience:
- 1 to 5 years
- Freshers are also encouraged to apply.
Published: 2026-08-22
Application Deadline: 2026-09-21
Education:
- Higher Secondary
- Bachelor/Honors
- Masters
Requirements:
- 1 to 5 years
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 20 to 32 years
Responsibilities & Context:
We are looking for a detail-oriented and customer-focused Call Center to handle inbound and outbound calls while accurately entering and maintaining data in company systems. The role requires strong communication skills, basic computer proficiency, and the ability to work efficiently in a fast-paced environment.
Handle inbound and outbound customer calls professionally and courteously
Respond to customer inquiries, complaints, and requests in a timely manner
Accurately enter, update, and verify customer and operational data in databases
Maintain call logs, records, and reports as required
Follow company policies, scripts, and data security guidelines
Coordinate with supervisors and team members to resolve issues
Ensure high levels of customer satisfaction and service quality
Meet daily/weekly call and data entry targets
Maintain confidentiality of customer and company information
Job Other Benifits:
- Medical allowance,Over time allowance,Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
Hostel Benefits
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
