Telesales & Lead Generation Executive

Job Description

Title: Telesales & Lead Generation Executive

Company Name: So A-ri Aesthetics & Wellness Ltd

Vacancy: 2

Age: 23 to 38 years

Job Location: Dhaka (Uttara)

Salary: Tk. 18000 - 20000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Hospital, Hotel, Clinic, Call Center, Healthcare/Lifestyle product, Beauty Parlor/Saloon/Spa

• Bachelor/Honors

• 1 to 3 years
• The applicants should have experience in the following business area(s): Hospital, Hotel, Clinic, Call Center, Healthcare/Lifestyle product, Beauty Parlor/Saloon/Spa

• Age 23 to 38 years
• Only Female

Fluent spoken Bangla with good writing ability
Good spoken and written English
Clear, polite and professional communication skills
Confident in speaking with clients over the phone
Strong sales, persuasion and follow-up skills
Basic knowledge of Facebook, Instagram, WhatsApp, Google Sheets and Microsoft Office
Able to type accurately in both Bangla and English
Responsible, punctual, organised and target-focused
Strong attention to detail
Able to follow instructions and approved scripts accurately
Willing to learn about aesthetic, skincare, hair and wellness services
Able to work cooperatively with the front desk, doctors, nurses, therapists and management

So A-ri Aesthetics & Wellness Ltd. is looking for a confident, responsible and sales-focused individual to manage customer calls, online enquiries, lead generation, follow-ups and appointment bookings.

Key Responsibilities

• Handle incoming and outgoing customer calls professionally

• Respond to Facebook, Instagram, WhatsApp and other online enquiries

• Generate new leads through calls, messages, social media and assigned campaigns

• Understand each client’s concern and explain So A-ri’s services, offers and packages clearly

• Convert inquiries into doctor consultations, appointments and confirmed bookings

• Follow up with new, interested, inactive and previous clients

• Maintain a polite, confident and persuasive communication style

• Record every lead, follow-up and booking accurately in the assigned system or lead sheet

• Confirm appointments and follow up to improve client attendance

• Coordinate with the front desk, doctors and management when necessary

• Meet daily and monthly targets for calls, follow-ups, bookings and sales conversion

• Follow company-approved scripts, pricing, offers and communication guidelines

• Avoid giving medical advice, guaranteeing results or making unapproved claims

• Maintain complete confidentiality of client and company information
  

Performance Will Be Evaluated Based On

• Number of leads contacted

• Speed and quality of responses

• Appointments and consultations booked

• Follow-up completion

• Client attendance rate

• Lead-to-booking and sales conversion

• Accuracy of customer records

• Professional communication and punctuality

• Salary Review: Yearly
• Festival Bonus: 2

* Performance incentive based on confirmed bookings, sales conversion, and target achievement.
* Festival bonus as per company policy.
* Training will be provided.
* Professional and premium work environment.
* Career growth opportunity within the company.