Call Center / Customer Support Executive

Job Description

Title: Call Center / Customer Support Executive

Company Name: 4S International

Vacancy: 4

Age: 18 to 30 years

Job Location: Dhaka (Badda, Gulshan)

Salary: Negotiable

Experience:

  • 1 to 5 years
  • The applicants should have experience in the following business area(s): Travel Agent, Immigration and Education Consultancy Service
  • Freshers are also encouraged to apply.


Published: 2026-07-29

Application Deadline: 2026-07-29

Education:
    • Higher Secondary


Requirements:
  • 1 to 5 years
  • The applicants should have experience in the following business area(s): Travel Agent, Immigration and Education Consultancy Service
  • Freshers are also encouraged to apply.


Skills Required:

Additional Requirements:
  • Age 18 to 30 years
  • Only Female


Responsibilities & Context:

1)Handle inbound and outbound customer calls professionally.

2)Respond to customer inquiries and provide accurate information.

3)Resolve customer complaints efficiently or escalate when necessary.

4)Maintain customer records and update information in the system.

5)Follow up with customers regarding pending issues.

6)Achieve daily and monthly performance targets.

7)Maintain a high level of customer satisfaction.

8)Coordinate with relevant departments to resolve customer issues.

9)Ensure compliance with company policies and procedures.

10)Prepare daily call reports and maintain proper documentation



Job Other Benifits:
  • Mobile bill,Performance bonus
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Similar Jobs