Executive – Customer Service Department
Job Description
Title: Executive – Customer Service Department
Company Name: A Leading Group of Industries
Vacancy: --
Age: At least 20 years
Job Location: Dhaka (GULSHAN 1)
Salary: Negotiable
Experience:
- At least 2 years
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Mobile Accessories
Published: 2026-08-25
Application Deadline: 2026-09-24
Education:
- Bachelor/Honors
Requirements:
- At least 2 years
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Mobile Accessories
Skills Required:
Additional Requirements:
- Age At least 20 years
Experience in the relevant field.
Ability to make effective review videos for Facebook, YouTube, TikTok, etc.
Must be good at English communication.
Responsibilities & Context:
Greet walk-in customers warmly, maintain a friendly demeanor, and understand their requirements promptly.
Handle Hotline calls and provide excellent customer support.
Should have good knowledge of Happy Call
Make Happy Calls to Customers/Dealers/Retailers
Respond to social media messages promptly and professionally.
Facebook query management
To make effective review videos for Facebook, YouTube, TikTok, etc
Troubleshoot/ helping to resolve Dealers/ Retailers/customer problems.
Maintaining a high standard of call and customer service quality as per the requirements of the organization.
Communicating effectively in both Bengali and English.
Official correspondence with necessary departments.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
