Front Desk Executive

Job Description

Title: Front Desk Executive

Company Name: Unireach

Vacancy: 2

Age: 18 to 30 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 12000 - 15000 (Monthly)

Experience:

• 1 to 5 years
• The applicants should have experience in the following business area(s): Embassies/Foreign Consulate, Consulting Firms

• HSC

• 1 to 5 years
• The applicants should have experience in the following business area(s): Embassies/Foreign Consulate, Consulting Firms

• Age 18 to 30 years
• Only Female

* Welcome and greet students, parents, and visitors in a professional and friendly manner.

* Handle front desk operations and ensure a smooth reception experience for all visitors.

* Provide basic information about study abroad programs, universities, admission requirements, application procedures, and available intakes.

* Receive and respond to incoming phone calls, emails, WhatsApp messages, and social media inquiries.

* Identify students’ basic requirements and direct them to the appropriate Student Counselor or concerned department.

* Schedule appointments and manage student counseling sessions efficiently.

* Maintain student records, inquiry databases, appointment schedules, and daily visitor logs.

* Assist students with the collection and submission of required documents for admission and visa processing.

* Follow up with students regarding pending documents, applications, appointments, and other necessary requirements.

* Coordinate with counselors, admission officers, visa processing teams, and other departments to ensure timely service.

* Maintain a professional and organized reception area and ensure excellent customer service.

* Handle routine administrative tasks, including data entry, document scanning, printing, photocopying, and filing.

* Maintain confidentiality and ensure the proper handling of students’ personal and academic documents.

* Prepare daily inquiry and follow-up reports and update management when required.

* Support promotional activities, seminars, education fairs, and student events organized by the consultancy.

* Build positive relationships with students and parents and contribute to overall student satisfaction.

• T/A,Mobile bill,Performance bonus
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2