Executive – Front Desk & Customer Relations

Job Description

Title: Executive – Front Desk & Customer Relations

Company Name: Green Property Solution

Vacancy: --

Age: Na

Job Location: Dhaka (Farmgate, Khamarbari)

Salary: Negotiable

Experience: --

Published: 2026-08-04

Application Deadline: 2026-08-14

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Job Context:
Green Property Solutions is looking for a smart, responsible, and well-spoken Executive – Front Desk & Customer Relations to manage customer communication, receive office visitors, maintain front-desk records, and support regular administrative activities.

The selected candidate will represent the company at the front desk and must maintain a professional, welcoming, and service-oriented attitude.

Job Responsibilities

• Receive and greet customers, investors, guests, vendors, and other visitors professionally and direct them to the appropriate employee or department.

• Handle incoming and outbound calls and respond to inquiries and sales leads received through phone, social media, website, email, walk-ins, and other sources.

• Provide accurate information regarding the company, its projects, products, pricing, services, and relevant departments.

• Record, verify, categorize, and maintain incoming leads accurately in the CRM or lead management system.

• Distribute leads to the Sales Team according to the company’s lead allocation policy and monitor timely follow-up.

• Maintain accurate records of calls, visitors, appointments, customer communications, feedback, complaints, and follow-up activities.

• Escalate complaints, urgent matters, and high-priority inquiries to the appropriate department and follow up on pending issues.

• Coordinate with the Sales, Marketing, and Investor Relations teams to support smooth lead management and customer engagement.

• Prepare daily, weekly, and monthly reports on lead sources, allocation, follow-up status, conversions, and customer-service performance.

• Arrange appointments, coordinate meeting schedules, and ensure proper meeting-room and hospitality arrangements.

• Receive and distribute letters, documents, parcels, and official correspondence and assist with basic documentation, data entry, filing, scanning, and printing.

• Ensure that the reception area remains organized and presentable while maintaining the confidentiality and accuracy of company and customer information.

• Perform any other front desk, customer care, lead management, or administrative duties assigned by management.

• Salary Review: Yearly
• Festival Bonus: 2

• T/A,Performance bonus,Mobile bill

• Salary Review: Yearly

• Festival Bonus: 2

• Salary: Negotiable, based on qualifications and experience

• Leave and other benefits: As per company policy

• Career-development opportunities