Client Service Officer
Job Description
Title: Client Service Officer
Company Name: Universal Textiles Machinery
Vacancy: 2
Age: Na
Job Location: Dhaka
Salary: Tk. 20000 - 20000 (Monthly)
Experience: --
Published: 2026-08-04
Application Deadline: 2026-09-03
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Educational Requirements
Minimum Bachelor's Degree (Graduation) from a reputed university.
M.Sc. degree holders will be given preference.
Strong proficiency in English and Mathematics is mandatory.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint) will be an added advantage.
Key Responsibilities
Maintain strong relationships with existing and prospective clients.
Respond to client inquiries professionally via phone, email, and in person.
Prepare and follow up on quotations, proposals, and related documents.
Coordinate with internal departments to ensure timely service delivery.
Resolve customer complaints and provide effective solutions.
Maintain accurate client records and prepare regular reports.
Follow up with clients regarding orders, payments, and after-sales service.
Achieve customer satisfaction by providing prompt and efficient support.
Perform any other duties assigned by management.
Preferred Skills
Strong analytical and problem-solving abilities.
Good organizational and time management skills.
Ability to work under pressure and meet deadlines.
Positive attitude, professionalism, and customer-focused mindset.
Job Other Benifits:
- Mobile bill
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
