Customer Service & Documentation (Executive / Sr. Executive)
Job Description
Title: Customer Service & Documentation (Executive / Sr. Executive)
Company Name: Iport Logistics Ltd.
Vacancy: 4
Age: At least 25 years
Job Location: Dhaka (Shantinagar)
Salary: Negotiable
Experience:
- 2 to 4 years
- The applicants should have experience in the following business area(s): Logistic/Courier/Air Express Companies, Airline, Freight forwarding, GSA
Published: 2026-09-15
Application Deadline: 2026-10-15
Education:
- Masters
Requirements:
- 2 to 4 years
- The applicants should have experience in the following business area(s): Logistic/Courier/Air Express Companies, Airline, Freight forwarding, GSA
Skills Required:
Additional Requirements:
- Age At least 25 years
A minimum of 2 to 4 years in the freight forwarding sector, with in-depth knowledge of Sea/Air freight customer service and documentation.
Only candidates with directly relevant experience in the freight forwarding industry will be considered for an interview.
Key Skills and Attributes
Ability to identify and resolve issues promptly, demonstrating a sense of urgency and effective prioritization of tasks and resources.
Proactive, trustworthy, self-motivated, and focused on career growth.
Strong multitasking abilities along with exceptional communication and customer service skills.
Proficient in computer applications.
Excellent communication capabilities.
Commitment to integrity, loyalty, and dedication.
Responsibilities & Context:
Iport Logistics Limited, a concern of Impress Group, plans to recruit the bright and dynamic personnel.
Job Responsibilities:
Documentation of International Sea/Air Freight forwarding.
Customer Support, Client Communication, Record Keeping
Preparing Regular Reports to Management/Clients of Daily Stuffing.
Booking Processing.
Carrier Coordination, Rate Negotiation,
B/L Process and Submission
Regulatory Compliances,
Pre-Alert Notifications, Tracking, Monitoring and Information Distribution
Overseas Correspondences,
Business Development.
Other job as assigned by management.
Workplace: Shantinagar, Dhaka -1217
Job Other Benifits:
Salary Range: Negotiable (Attractive packages will be offered to deserving candidates).
Additional Benefits: As per company policy.
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
