Tele Service Representative/Meet Greet Guide (TSR/MGG) - Call Centre/Customer Service

Job Description

Title: Tele Service Representative/Meet Greet Guide (TSR/MGG) - Call Centre/Customer Service

Company Name: ConQuest (Sales & Market Promotion)

Vacancy: 50

Age: At least 22 years

Job Location: Barishal, Bogura, Chattogram, Cumilla, Feni, Jashore, Khulna, Noakhali, Satkhira, Sylhet, Dhaka (Motijheel)

Salary: Tk. 15000 (Monthly)

Experience:

Published: 2026-08-04

Application Deadline: 2026-08-18

Education:

Requirements:

Skills Required:

Additional Requirements:

  • Age At least 22 years
  • Fluent & Clear communication skills in English & Bangla.
  • Excellent listening & assisting skills with patience


Responsibilities & Context:

ConQuest Limited (Credit Assessment, Sales & Market Promotion)

Job Context

Job Location: MetLife Bhaban, Motijheel, Dhaka -1000 &, Cumilla, Chattagram, Feni, Noakhali, Jashore, Bogura, Khulna, Satkhira, Barishal, Sylhet

Job Responsibilities

  • Outbound Calls
  • Inbound Calls
  • Receiving & Forwarding Calls through IP PBX
  • Reception Duties
  • Policy Information at CS Booths
  • Receiving Customer Service Requests along with Documents
  • Capture & Enter Personal Information of Policy Owners & Other Customer Data
  • Meet, Greet, and Guide Walk-in Customers (Policy Owners, Personal Representatives, and Agency)
  • Provide Policy Information & Help Filling Out Forms
  • Receive Customer Service Requests along with Documents
  • Deliver Documents / Cheques
  • Capture & Enter Policy Owners Personal Information & Other Customer Data
  • Perform any other Need-based and Value Addition call duties
  • Perform all call-related administrative duties
  • Receive Front Desk Support Services


Job Other Benifits:
    Enjoy Festival & Yearly Increment 7-12% as per performance Month additional HR Cost will be paid if you are assigned with Leadership responsibility. In case of concurrent Leadership & Special Assignments, only one of the additional HR Costs (higher) will be paid.


Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Similar Jobs