Customer Care Executive - Call Center

Job Description

Title: Customer Care Executive - Call Center

Company Name: Discount lover bangladesh

Vacancy: 5

Age: 20 to 30 years

Job Location: Dhaka (Banasree)

Salary: Negotiable

Experience:

Published: 2026-08-02

Application Deadline: 2026-08-12

Education:

    • HSC
    • Bachelor/Honors
    • Masters


Requirements:

Skills Required: Internet browsing & online work ability.,Internet Browsing.,Microsoft Excel,Microsoft Office,Microsoft PowerPoint,Typing Skill - Bengali and English

Additional Requirements:
  • Age 20 to 30 years
  • Only Female


Responsibilities & Context:
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.

  • Responding promptly to customer inquiries.

  • Communicating with customers through various channels.

  • Acknowledging and resolving customer complaints.

  • Knowing our products inside and out so that you can answer questions.

  • Processing orders, forms, applications, and requests.

  • Keeping records of customer interactions, transactions, comments, and complaints.

  • Communicating and coordinating with colleagues as necessary.

  • Providing feedback on the efficiency of the customer service process.

  • Managing a team of junior customer service representatives.

  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.

  • Ability to stay calm when customers are stressed or upset.

  • Comfortable using computers.

  • Experience working with customer support.

Note Please

Don’t apply from outside of Dhaka

Priority Location Area : Bonosree,South Bonosree,Badda,Khilgaon,Rampura,Malibag Area




Job Other Benifits:
  • Over time allowance,Performance bonus
  • Salary Review: Half Yearly
  • Festival Bonus: 1


Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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