Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: GENEX (A Reputed Call Center in Chattogram)

Vacancy: --

Age: 18 to 30 years

Job Location: Chattogram

Salary: Tk. 10000 - 13000 (Monthly)

Experience: --

Published: 2026-08-08

Application Deadline: 2026-09-07

Education:

Requirements: Minimum HSC/Diploma qualification (students and graduates are welcome



Requirements: --

Skills Required:

Additional Requirements:
  • Age 18 to 30 years
  • Good communication and listening skills.

  • A positive attitude and a willingness to help customers.

  • Basic computer skills.



Responsibilities & Context:

Job Title:

Customer Service Officer

Responsibilities

  • Answering incoming calls from customers and ensuring instant customer satisfaction.

  • Respond to customer inquiries.

  • Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.

  • Troubleshoot/ helping to resolve customer service problems.

  • Provide general information.

  • Maintaining a high standard of call quality as per the requirement of the organization.



Job Other Benifits:

    Compensation & Benefits

    • Performance Bonus

    • Salary Review: Yearly

    Salary

    TK. 10,000-13,000

    Working Hours

    7

    Working Shift

    Day Shift

    Workplace

    On-site



Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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