Relationship Officer (AO-Officer): Branch Banking

Job Description

Title: Relationship Officer (AO-Officer): Branch Banking

Company Name: National Credit and Commerce Bank PLC

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At least 1 year

• Bachelor/Honors

• MBA/MBM/Masters (preferably Business) from UGC approved universities having no 3rd class in academic records.        

• Candidate having minimum 16 years of schooling will be eligible.

• At least 1 year

• Candidates should have enthusiasm, self-motivation and strong interpersonal skill along with high level of integrity to develop career in a highly competitive and challenging environment.       

• Excellent verbal, written and communication skills in both Bangla and English.

• Identify, acquire and onboard new retail & SME clients to expand the bank’s customer base, ensuring alignment with the bank’s business strategy.

• Build, nurture, and maintain long-term, trust-based relationships with retail & SME clients, ensuring superior service, satisfaction and retention.

• Drive business by expanding the customer base and achieving targets for loans & deposit by cross-selling and up-selling appropriate banking products and services tailored to client needs.

• Conduct regular visits to existing and prospective clients to strengthen relationships, explore opportunities and provide proactive solutions.

• Address and resolve client concerns promptly, ensuring a seamless, one-stop banking experience.

• Perform financial analysis, assess creditworthiness and prepare credit proposals to support sound lending decisions.

• Monitor portfolio quality, minimize NPLs to ensure sustainable asset growth and asset quality, enforce adherence to bank policies, credit standards and regulatory guidelines.

• Prepare and review credit proposal/ call reports; maintain accurate MIS; and ensure proper documentation and archiving of client files.

• Ensure smooth execution of banking operations (account services, fund transfers, e-GP, etc.) with adherence to AML/KYC standards.

• Liaise effectively with internal teams (credit, operations, compliance, audit, etc.) and external stakeholders to ensure smooth operations and timely service delivery.

• Undertake any other responsibilities assigned by management to support the smooth functioning of the branch.

Attractive compensation package will be offered to the deserving candidates selected for the positions based on the experience and competency.