Customer Service Manager (SO to SPO)

Job Description

Title: Customer Service Manager (SO to SPO)

Company Name: SHIMANTO BANK PLC

Vacancy: --

Age: 27 to 38 years

Job Location: Chuadanga, Cumilla, Cox`s Bazar (Cox's Bazar Sadar, Teknaf)

Salary: Negotiable

Experience:

  • 5 to 7 years
  • The applicants should have experience in the following business area(s): Banks


Published: 2026-03-10

Application Deadline: 2026-03-16

Education:
    • Bachelor/Honors


Requirements:
  • 5 to 7 years
  • The applicants should have experience in the following business area(s): Banks


Skills Required: Banks & Financial,Branch Operation,Customer Service,Operations Management

Additional Requirements:
  • Age 27 to 38 years
  • Energetic, confident, resourceful & target-oriented.
  • Excellent customer management and Strong interpersonal & communication skills.
  • Requirements may be relaxed for relevant and experienced candidates.


Responsibilities & Context:
  • To supervise overall branch operations.

  • To support the Branch Manager in achieving the business target of the branch.

  • To ensure cost minimisation and maximise branch profitability.

  • To ensure proper service of the branch.

  • To ensure that the branch maintains all the records that are auditable for a good audit rating.

  • To ensure compliance with existing AML policies of the bank & local directives to prevent Money Laundering



Job Other Benifits:
    • Negotiable

    • Other benefits are as per Bank`s Human Resources Policy



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Bank/ Non-Bank Fin. Institution

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