Agent Success Officer
Job Description
Title: Agent Success Officer
Company Name: BRAC Saajan Exchange Limited (BSEL)
Vacancy: 01
Age: Na
Job Location: Dhaka (Merul Badda)
Salary: Negotiable
Experience: --
Published: 2026-03-09
Application Deadline: 2026-03-19
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Monitor agentsʼ balances and available transaction limits, and liaise with them for payments and/or ad hoc limits.
See through the end-to-end agent onboarding, starting from organising onboarding pack to compliance submission to training to activation.
Liaise with relevant teams to resolve agentsʼ enquiries related to the system and transactions.
Monitor agentsʼ transaction activity across cash, card, and online channels.
Conduct daily follow-ups on agent sales performance and engage agents with low or no transactions to boost activity.
Collaborate with Relationship Managers to achieve daily and channel-wise sales targets.
Increase the number of active agents and the volume of transactions per agent.
Assist agents with redeeming Privilege Program benefits.
Perform other duties as assigned by management.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
