Service Manager (SEO-FAVP)_Imperial Banking Division

Job Description

Title: Service Manager (SEO-FAVP)_Imperial Banking Division

Company Name: United Commercial Bank PLC

Vacancy: --

Age: At most 45 years

Job Location: Chattogram, Dhaka, Sylhet

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Banks

Published: 2026-08-09

Application Deadline: 2026-09-08

Education: 4-year Bachelor's degree in any discipline from any recognized university. No third division/class in any academic examination will be accepted.

Requirements:

• At least 5 years
• The applicants should have experience in the following business area(s): Banks

Skills Required: Business Development,Collaboration and Teamwork,Finance & Bank Operation,Negotiation,Relationship Management,Sales & Marketing,Sales Target Achievement,Wealth Management

Additional Requirements:

• Age At most 45 years

• Minimum of 5-8 years of Banking experience in Retail Business with exposure to Priority Banking in a Managerial Capacity

• Strong understanding of Priority Banking business and operational dynamics & customer needs/preferences

• Sound Banking knowledge including product, process, risk & compliance

• Networking & Relationship Management skills

• Ability to handle pressure and deliver challenging business targets

• Problem-solving, decision-making, and strategic planning abilities

• Effective communication and interpersonal skills

• Leadership, team management & staff development skills

Responsibilities & Context:

The Job holder will be responsible for leading & managing Service Team, achieve assigned business targets as per approved budget, supervise overall Lounge operations, perform various operational/service roles in Checker/Approver capacity, managing risk and ensure compliance, service staff development & counselling, ensuring high level of customer satisfaction through service excellence & relationship management. 

Key Job Responsibilities:

• Leading & managing Customer Service Team

• Supervise overall Lounge operations

• Perform various operational/service roles in Checker/Approver capacity

• Manage risk and ensure regulatory compliance

• Deliver Business as per assigned targets

• Ensure high level of customer satisfaction and relationship management

Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Bank/ Non-Bank Fin. Institution