Call Centre Executive
Job Description
Title: Call Centre Executive
Company Name: Munshi HR Solutions Ltd.
Vacancy: 10
Age: 24 to 32 years
Job Location: Dhaka
Salary: Tk. 20000 - 20000 (Monthly)
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Banks, Telecommunication, Consulting Firms, Group of Companies
- Freshers are also encouraged to apply.
Published: 2026-08-11
Application Deadline: 2026-09-10
Education:
- Bachelor/Honors
Requirements:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Banks, Telecommunication, Consulting Firms, Group of Companies
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 24 to 32 years
Responsibilities & Context:
The primary responsibility of the role is to provide superior customer service to both internal and external customers and continuously strive to improve the level of service delivery.
Answering incoming & outgoing calls from customers, answering inquiries and questions, handling complaints, troubleshooting problems and providing information.
Handle customer queries, resolve complaints and provide relevant product information in an efficient, professional and positive manner.
Ensure superior service level to all customers by effectively understanding the customers need/ query and responding to it in a professional and timely manner.
Maintain proper documentation of complaint/request records.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
