Manager Operations (SO to SAVP)

Job Description

Title: Manager Operations (SO to SAVP)

Company Name: Standard Bank PLC

Vacancy: --

Age: 20 to 50 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Banks

• Masters

• At least 5 years
• The applicants should have experience in the following business area(s): Banks

• Age 20 to 50 years

• Candidates having a break in services need not apply

• Sound knowledge of MS Package - Word, Excel, PowerPoint, etc.

• Must be a confident communicator and presenter.

• Have a full understanding of media needs and media relationships.

• Possess the ability to keep information confidential.

• Should have a wide degree of creativity.

• Ensure smooth and efficient management of day-to-day branch operations in compliance with Bangladesh Bank guidelines, Bank policies, and internal control procedures.

• Supervise and monitor all operational activities of the branch, including account opening, clearing, cash management, remittance, inward/outward transactions, and customer service operations.

• Ensure proper compliance with KYC, AML/CFT, regulatory requirements, and internal audit observations through effective monitoring and control.

• Review and authorize operational transactions, vouchers, and documents within the delegated authority while ensuring accuracy and risk mitigation.

• Manage and guide branch operations staff, allocate duties effectively, and ensure timely completion of assigned tasks.

• Ensure maintenance of proper documentation, record keeping, and safe custody of important documents in accordance with Bank policies.

• Identify operational risks and implement appropriate control measures to enhance service quality, operational efficiency, and customer satisfaction.