Trainee Officer - Cards Acquisition, Retail & SME Banking Division, Eastern Bank PLC.

Job Description

Title: Trainee Officer - Cards Acquisition, Retail & SME Banking Division, Eastern Bank PLC.

Company Name: Eastern Bank PLC

Vacancy: --

Age: At least 26 years

Job Location: Chattogram, Dhaka

Salary: Tk. 31000 (Monthly)

Experience:

Published: 2026-09-01

Application Deadline: 2026-09-15

Education:

• Bachelor/Honors

• Age At least 26 years

• Passionate and energetic individuals having a graduation with business background.

• Previous experience (6+ months) in a similar role will get preference, however fresh graduates are highly encouraged to apply.

• Excellent in communication skills. Fluency in English is much expected.

• Good in interpersonal skills, having the ability to establish rapport and negotiate issues.

• Applicants must be highly motivated and goal oriented with the ability to work both independently and as a team player.

• Conversant with computer literacy - ability to navigate online platforms and work with Microsoft Office Applications.

Prime Responsibilities

• Identify potential credit card customers and can contribute positively to the expansion of card customer base.

• Achieve and exceed monthly sales targets set by the Management.

• Ensure card activation and card utilization.

• Motivate customers to take supplementary cards.

• Query meet up and convince card analyst to release or approve card files.

• Provide excellent customer service and promote a positive company image, ensure zero fraud issue.

• Follow up with customers to ensure satisfaction and obtain feedback.

• Remain up to date with product knowledge, market trends, competitors offers and activities.

• Maintain accurate and timely records of sales activities and customer visit or interactions, submit related report to line manager and department head weekly or monthly.

• Monthly gross salary of BDT. 31,000.

• Festival & performance bonus, hospitalization & maternity reimbursement, leave facility and other admissible benefits as per People Management Policy of EBL.

• Absorption process facility to become full time employee of the bank after 18 months of joining depending on performance and discipline.

• Will be able to work in a customer-centric, tech-driven as well as competitive environment.