Assistant Manager - Service Planning & Delivery
Job Description
Title: Assistant Manager - Service Planning & Delivery
Company Name: Nagad Limited
Vacancy: 1
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience: --
Published: 2026-10-05
Application Deadline: 2026-10-17
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Coordinate end-to-end migration activities, including Data Center, System, Application, Database, Network, Infrastructure, and environment transition initiatives.
Conduct migration readiness assessments and evaluate technical, operational, security, and business impacts associated with planned migrations and infrastructure changes.
Develop migration plans, cutover strategies, rollback procedures, dependency mappings, implementation schedules, and business continuity measures.
Support planning activities for new services, products, and service enhancements, including requirement assessment, implementation planning, dependency analysis, capacity planning, and service readiness evaluation.
Coordinate planning activities across Product, Development, QA, DevOps, Operations, Infrastructure, Security, Architecture, Compliance, Risk, Finance, Commercial, Vendor, and external partner teams.
Gather, analyze, and document business, operational, functional, and technical requirements from internal and external stakeholders.
Prepare and maintain implementation plans, rollout schedules, service roadmaps, workflow diagrams, readiness reports, and other service planning artifacts.
Facilitate service readiness reviews and ensure business, operational, support, security, and technical preparedness prior to deployment, migration, or Go-Live.
Coordinate SIT, UAT, pilot activities, readiness reviews, and stakeholder sign-offs as part of rollout planning.
Monitor implementation progress and ensure timely escalation, tracking, and resolution of planning, migration, deployment, and transition-related issues.
Maintain planning dashboards, implementation trackers, governance records, status reports, and management updates.
Ensure proper documentation, knowledge transfer, operational handover, and transition activities are completed before production launch and service acceptance.
Drive continuous improvement by identifying process gaps, planning inefficiencies, automation opportunities, and service enhancement initiatives.
Job Other Benifits:
- Provident fund,Mobile bill,Weekly 2 holidays,Insurance
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
