MTO - Sales / CS (Garments Accessories)

Job Description

Title: MTO - Sales / CS (Garments Accessories)

Company Name: Renowned Trims & Accessories Industry

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

Published: 2026-04-01

Application Deadline: 2026-05-01

Education:

• Bachelor/Honors
• Masters

Our modern factory has an impressive one-stop-shop production facility serving apparel identification solutions, Printing, and Packaging industries. We are looking for highly professional, expert, dynamic, hardworking, intelligent, and self-motivated people for Joint Venture Trims Company.

Job Responsibilities:

• Responsible for communicating with customers from time to time over email/Phone.

• Attend all customer complaints according to company procedures and service standers. Handle all relevant customer issues concerning slow payment/disputes to improve DSO (Day sales outstanding).

• Respond promptly to customer inquiries; handle and resolve customer complaints.

• Obtain and evaluate all relevant information to handle product and service inquiries.

• Provide pricing and delivery information.

• Perform customer verification and set up new customer accounts. Process orders, forms, applications, and requests.

• Organize workflow to meet customer time frames.

• Liaise with the relevant departments to ensure orders are received and processed as customers require.

• Manage customers' accounts and databases. Keep records of customer interactions and transactions.

• Record details of inquiries, comments, and complaints.

• Record details of actions taken. Prepare and distribute customer activity reports.

• Need to work with ERP System.

• To provide a delivery schedule to the production and dispatch department for all the next-day deliveries for the customers.

• Every order detail needs to be thoroughly checked from ERP before posting for production.