Call Center Executive

Job Description

Title: Call Center Executive

Company Name: A M LIFE SCIENCE

Vacancy: 10

Age: 20 to 35 years

Job Location: Dhaka

Salary: Tk. 12000 - 15000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Pharmaceutical/Medicine Companies, Medical Equipment, Healthcare/Lifestyle product

• HSC

• 1 to 3 years
• The applicants should have experience in the following business area(s): Pharmaceutical/Medicine Companies, Medical Equipment, Healthcare/Lifestyle product

• Age 20 to 35 years

Additional Requirements:

Good communication skills.

Basic computer knowledge.

Good interpersonal and customer service skills.

Hardworking, responsible, and punctual.Willingness to learn and grow.

Ability to communicate with customers politely and professionally.

Both male and female candidates can apply

Job Responsibilities:

• Answer incoming customer calls and provide accurate information about company products and services.

• Handle customer queries, complaints, and requests professionally.

• Send and respond to SMS/messages and follow up with customers when necessary.

• Maintain customer information and perform necessary data entry.

• Keep proper records of customer calls and interactions.

• Ensure customer satisfaction through professional and friendly communication.

• Communicate with customers clearly and politely.

• Follow company policies, procedures, and instructions.

• Perform other customer service-related tasks as assigned by the management.

Additional Requirements:

• Good communication skills.

• Basic computer knowledge.

• Good interpersonal and customer service skills.

• Hardworking, responsible, and punctual.

• Willingness to learn and grow.

• Ability to communicate with customers politely and professionally.

• Both male and female candidates can apply

• Performance bonus