Executive - CRM (Customer Relationship Management)

Job Description

Title: Executive - CRM (Customer Relationship Management)

Company Name: Unicorn Properties Ltd.

Vacancy: 5

Age: 24 to 30 years

Job Location: Dhaka

Salary: Tk. 20000 - 25000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Retail Store, Real Estate, Group of Companies, Call Center, Developer

• Bachelor/Honors

• 1 to 3 years
• The applicants should have experience in the following business area(s): Retail Store, Real Estate, Group of Companies, Call Center, Developer

• Age 24 to 30 years
• Only Female

Job Context:

We are looking for a disciplined, well-spoken, and smart female CRM Executive to manage customer communication channels at Unicorn Properties Ltd. This is an office-based role focused on call center duties, managing incoming ad responses, and ensuring top-tier customer relationship management.

Key Responsibilities:

• Manage and respond promptly to client inquiries generated via various social media advertisement channels (Facebook, Instagram, LinkedIn, etc.).

• Handle official business interactions via WhatsApp Web and corporate messaging platforms.

• Manage inbound and outbound direct phone calls professionally, maintaining rigorous client follow-ups.

• Resolve initial queries and efficiently coordinate with clients to fix schedules for real estate project site visits.

• Maintain accurate, updated customer relationship records and provide daily/weekly reporting to the supervisor.

• Mobile bill,Performance bonus
• Lunch Facilities: Full Subsidize
• Festival Bonus: 2

Attractive salary and Career growth opportunities.