Title: Client Relations Officer (CRO) for an Aesthetic Clinic
Company Name: Unnooti AI Limited
Vacancy: 2
Age: 22 to 40 years
Job Location: Dhaka (GULSHAN 2)
Salary: Tk. 20000 - 35000 (Monthly)
Experience:
Preference for candidates with experience in aesthetic/beauty clinics, hospitality, luxury retail, or customer service.
Well-groomed, presentable, and confident personality.
Proficient in phone, WhatsApp, and basic computer/CRM use.
Strong interpersonal and problem-solving skills.
Sales-oriented mindset with a client-first attitude.
We are seeking a warm, polished, and proactive Client Relations Officer to be the face of our brand — ensuring every client experiences the quiet luxury and personalized care.
Job Responsibilities
Greet and receive clients, ensuring a premium first impression aligned with the aesthetic clinic’s brand standards
Handle client inquiries via phone, WhatsApp, Messenger, and in person face-to-face; convert leads into booked consultations
Manage appointment scheduling, confirmations, and follow-ups
Build and maintain long-term client relationships to drive retention and repeat visits
Explain treatments, packages, and pricing accurately; coordinate with doctors and therapists
Handle client feedback and resolve concerns professionally and discreetly
Maintain accurate client records in the clinic CRM
Support upselling of packages, memberships, and the VIP program
Coordinate daily front-desk and client-flow operations
All benefits are in accordance with the company’s policy.