Title: Executive / Sr. Executive Officer
Company Name: Tasbih Tours & Travels
Vacancy: 3
Age: 25 to 40 years
Job Location: Dhaka (Khilgaon, Malibagh)
Salary: Negotiable
Experience:
Any certification in counseling, customer services or customer acquisition is a plus.
Additional Requirements
For Senior Executive – Student Consultancy
Excellent communication and presentation skills in Bangla and English.
Strong knowledge of international admission procedures and documentation.
Good understanding of SOP, CV, Cover Letter, and LOR preparation.
Ability to handle multiple student files, deadlines, and follow-ups.
Strong counselling, negotiation, problem-solving, and client-handling skills.
Ability to communicate confidently with students, parents, universities, and international partners.
Proficiency in MS Office, Email, WhatsApp, CRM, and digital communication.
Target-oriented, organized, confident, patient, and professional.
Candidates with experience in specific study destinations will receive preference.
For Executive – Student Consultancy
Strong communication and convincing skills.
Good command of Bangla and English.
Friendly, confident, patient, and student-focused personality.
Good interpersonal and follow-up skills.
Basic knowledge of MS Office, Email, WhatsApp, and digital communication.
Positive attitude and willingness to learn.
Ability to work in a target-oriented environment.
For Executive – Hajj & Umrah Services
Strong communication skills in Bangla.
Good interpersonal and client-handling skills.
Pleasant personality and professional behaviour.
Basic knowledge of Hajj & Umrah will be an advantage.
Ability to learn quickly and work effectively in a team.
Basic computer skills, including MS Office, Email, and WhatsApp.
Customer-focused and responsible attitude.
Tasbih Group is a growing service-oriented organization operating in three major business segments: Hajj & Umrah Services, Tourism, and Student Consultancy.
Since 2023, Tasbih has been serving clients in the Hajj & Umrah sector and is currently expanding its operations in international education and travel services.
To support this expansion, we are looking for motivated, professional, and customer-focused individuals for the following positions:
1. Senior Executive – Student Consultancy | 01 Position
2. Executive – Student Consultancy | 01 Position
3. Executive – Hajj & Umrah Services | 01 Position
Candidates will be appointed according to their qualifications, relevant experience, communication skills, and suitability for the respective position.
Job Context
The selected candidates will be responsible for handling students/clients, providing accurate information, maintaining regular follow-ups, supporting documentation and application processes, and contributing to the overall growth of the respective business division.
The Senior Executive – Student Consultancy will be expected to take greater ownership of student counselling, admission processing, partner communication, and junior team support.
The Executive – Student Consultancy will support students in their initial study-abroad planning and admission journey.
The Executive – Hajj & Umrah Services will assist clients with Hajj & Umrah packages, documentation, inquiries, follow-ups, and service coordination.
Job Responsibilities
Counsel students regarding study opportunities in Japan, Malta, USA, UK, Canada, Australia, South Korea, Malaysia, Spain, New Zealand, Italy, Germany, and other destinations.
Analyze students' academic profiles, career goals, financial background, and eligibility to recommend suitable countries, universities, and programs.
Provide guidance regarding university selection, admission requirements, tuition fees, scholarships, and application procedures.
Manage admission applications from initial counselling through document preparation, submission, follow-up, offer letter, and confirmation.
Review academic and supporting documents against university and visa requirements.
Guide students regarding SOP, CV, Cover Letter, LOR, and other admission-related documents.
Coordinate with foreign university representatives, international partners, and admission teams.
Maintain student pipelines, application status, follow-ups, and admission targets.
Support and guide junior Executive Officers in counselling and application processing.
Participate in student seminars, webinars, information sessions, and promotional activities.
Maintain accurate CRM/student records and prepare regular reports for management.
Contribute to improving student conversion, admission processes, and overall consultancy operations.
Provide basic counselling regarding study destinations, universities, programs, tuition fees, and admission procedures.
Handle phone calls, WhatsApp inquiries, walk-in students, and scheduled appointments.
Understand students' academic profiles and identify appropriate study options.
Explain admission requirements, application procedures, and required documentation.
Assist students with CV, SOP, application forms, document checklists, and other admission-related documents.
Coordinate with Senior Executives regarding student applications and documentation.
Maintain regular communication and follow up with students and prospective applicants.
Maintain accurate records of leads, inquiries, student profiles, applications, and follow-ups.
Support Senior Executives in counselling, admission processing, and student management.
Assist in organizing seminars, webinars, information sessions, and promotional activities.
Keep updated with basic information about destination countries, universities, programs, and admission requirements.
Provide clients with information regarding Hajj & Umrah packages, costs, facilities, schedules, and related services.
Handle customer inquiries through phone calls, WhatsApp, social media, and walk-in visits.
Explain documentation requirements and assist clients with forms and submissions.
Follow up with prospective clients and maintain regular communication throughout the service process.
Maintain accurate records of leads, inquiries, bookings, and confirmations.
Assist Senior Counsellors and the Operations Team with client-related activities.
Support the preparation and organization of client documents when required.
Maintain updated knowledge of package details, travel procedures, and relevant Saudi Arabia visa requirements.
Assist in client meetings, campaigns, events, and other Hajj & Umrah-related activities.
Ensure polite, professional, and customer-friendly communication with clients.
Compensation & Other Benefits
Salary: Negotiable (Attractive salary based on experience and suitability).
Performance-based incentives.
Salary increments according to company HR policy.
Two festival bonuses.
Career growth opportunities.
Professional learning and development opportunities.
Other benefits as per company policy.