Monitoring Officer

Job Description

Title: Monitoring Officer

Company Name: Mukti Cox`s Bazar

Vacancy: 1

Age: Na

Job Location: Cox`s Bazar (Ramu)

Salary: Tk. 58000 - 60000 (Monthly)

Experience:

• At least 3 years

Published: 2026-02-17

Application Deadline: 2026-02-24

Education:

• Master’s degree in Statistics/Sociology/Economics /Development Studies or any other relevant subjects from a reputed institution.     

• At least 3 years’ working experience in MEAL in NGO/INGO.      

• Willingness to frequent field visit.      

• Good knowledge and understanding of DO NO HARM principles.     

• Experience in Complain & feedback mechanism system.

• Team building and leading capacity and ability to work under pressure and deadline.      

• Should be gender sensitive and familiar with Human Rights Based Approach.

• Possession of a valid Motorcycle Driving License is mandatory.

Requirements:

• At least 3 years

Skills Required: Excellent communication and presentation skills,Good capacity to work under pressure,Implementation of MEAL,Leadership and teamwork,Monitoring and Evaluation,Problem solving and decision making,Project Monitoring,Reporting and Documentation,Teamwork,Time Management

Additional Requirements:

• Knowledge on KOBO/ODK/SPSS/NVIVO·      

• Quantitative and Qualitative Data Analysis·      

• Capture lesson learns and Impact story.      

• Evidence based decision making.      

• Quantitative and Qualitative Research.     

• Working knowledge of written and spoken Bengali and English·      

• Ability to work under pressure and tight deadlines.      

• Skills in report writing, documentation.      

• Gender sensitive and familiar with humanitarian principles, Human Rights Based Approach.     

• Good knowledge of using internet and software packages.

• Possession of a valid Motorcycle Driving License is mandatory.       

Responsibilities & Context:

Job Context:

The Monitoring Officer will work under the direct supervision of the MEAL Department and partial supervision under Project Head . The role is for day-to-day field monitoring to ensure quality project implementation and compliance with project standards. The Monitoring Officer will maintain a two-way flow of communication on project progress and implementation issues. The position will support the development of data collection tools and reporting templates in line with MEAL system requirements, and will lead baseline, endline, and outcome assessments. The Monitoring Officer will conduct regular data quality assessments and develop and operationalize accountability tools and frameworks, ensuring effective functioning of the accountability system and timely accountability reporting.

Job Responsibilities:

Monitoring & Evaluation:

• Conduct regular field monitoring for programme quality assurance. Allocate maximum time for field visit.

• Develop monitoring tools and implement progress measured in line with the project log frame.

• Support to develop the M&E framework aligned with the reporting requirement and sector guideline.

• Develop Indicator Performance Tracking Table (IPTT) tool to track progress through indicator-specific segregated data.

• Ensure accountability mechanism in place for the project.

• Able to design survey tools in digital platforms and manage collected data for the project.

• Ensure timely and periodic data submission and MIS update including data quality, accuracy, and completeness.

• Develop data collection tools to collect data and reporting templates to meet the requirements of the MEAL system.

• Lead and Conduct Data Quality assessments as per need.

• Regular sharing of MEAL findings with staff, Donor, primary stakeholders, and MCB Management as well as MEAL reports update to the decision structures for future actions.

• Ensure compliance and quality of data in line with MCB and donor requirements.

• Conduct On-site distribution monitoring (ODM), Post Distribution Monitoring (PDM) & knowledge exercise, and share the key learning internally and externally.

• Conduct Project outcome assessment & end line assessment and share the report with MCB management & Donor.

• Conduct satisfaction survey and share the report with MCB management and Donor.

• Conduct community consultation survey, Adhoc survey and follow up Hotline Number.

• Data visualization and Dashboard preparation.

• Accountability & Learning:

• Work closely with programme colleagues to functionalize the community's complaint and feedback handling mechanism, which links to wider M&E and Accountability processes.

• Provide technical guidance for maintaining standardized information-sharing systems and handling complaint feedback and response mechanisms (CFRM), etc.

• Develop and update CFRM monitoring tools according to CFRM guidelines.

• Ensure the use of accountability tools at all levels in the organization and stakeholders.

• Orient new and existing CFRM tools to the staff, stakeholders and project participants to ensure the use of accountability tools at all levels in the organization and stakeholders.

• Facilitate collecting community feedback, compiling and sharing with management and MEAL Department.

• Ensure accountability practice at downward, peer and upward level by the staff, project participants and stakeholders in the entire project management cycle i.e. project development, planning, implementation, monitoring, evaluation and reporting.

• Assist project management through delivering accountability-related contextual data and information during development of new projects.

• Regular field visit to follow up the accessibility and use accountability system by the project participants and ensure information is coming to the established complaint feedback system.

  Documentation and Reporting:

• Regularly support updating project data management system.

• Conduct process monitoring and share report with MCB MEAL Department & Project Head (PH).

• Ensure that all MEAL-related information and documents are stored in secure locations (online and offline) in line with the donor requirements.

• Prepare Monthly, Quarterly, & Final project reports and share with the MCB management & Donor as per the requirement.

• Collect monthly CFRM data and analyze data and sharing project management and MEAL.

• Collect case stories and assist PH with reporting.

• Document good practices, lessons, challenges and communicate as appropriate.

• Integrate the field visit based reports, complaints system, toll free hotline and feedback of the project participants in the accountability information management and reporting system.

• Develop monthly and quarterly accountability reports and share with the MEAL and project management.

• Develop quarterly MEAL progress reports and share with the MEAL and project management.

• Update web-based integrated data management system in alignment with MCB strategies for project.

• Additional Task as assigned by the line manager.

• Compliance & Safeguarding

•  Safeguarding and PSEA: To meet the program's objectives for safeguarding and PSEA implementation, make sure team members are protected from any harm, abuse, neglect, harassment, and exploitation. serve as a major resource for help, direction, and knowledge on safeguarding for developing a safe workplace. To ensure that safeguarding standards are used in every course of action, team members should practice, advocate, and embrace safeguarding policy concerns.

• Ensure adherence to humanitarian principles, safeguarding, and PSEA policies.

• Support risk identification and mitigation at field level.

Job Other Benifits:

• T/A,Mobile bill,Weekly 2 holidays

As per project provision.

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: NGO/Development