HR Manager (E-commerce – Fashion Industry)

Job Description

Title: HR Manager (E-commerce – Fashion Industry)

Company Name: Denimisia BD

Vacancy: 01

Age: 30 to 38 years

Job Location: Dhaka (Uttara)

Salary: Tk. 30000 - 40000 (Monthly)

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): E-commerce

• Bachelor of Business Administration (BBA) in Human Resource Management

• 2 to 4 years
• The applicants should have experience in the following business area(s): E-commerce

• Age 30 to 38 years

Job Summary

Denimisia is seeking a highly experienced and structured HR Manager to lead all human resource operations in our fast-growing e-commerce fashion business.

The ideal candidate must have strong experience in the e-commerce sector (especially clothing/fashion brands) with proven ability to manage recruitment, rostering, performance systems, HR policies, and high-pressure hiring cycles.

This role is critical in building a disciplined, KPI-driven, and high-performing workforce in a chat-based sales environment.

Key Responsibilities

• Manage end-to-end recruitment (sales, CRM, marketing, accounts, operations, etc.)

• Handle high-pressure hiring cycles, especially during campaigns, seasonal sales, and peak business periods

• Develop and maintain strong talent pipelines for rapid scaling requirements

• Create and manage employee rostering and shift planning for operational teams

• Implement and enforce HR policies, SOPs, and company discipline system

• Build and monitor KPI-based performance evaluation system for all departments

• Manage employee onboarding, training, and performance improvement processes

• Maintain HR records, attendance, and workforce documentation

• Coordinate with department heads to ensure smooth manpower planning and execution

Special Focus Areas (Critical for This Role)

•  Handle high-pressure hiring for sales, CRM & seasonal rush campaigns

•  Design and implement KPI-based performance tracking system

•  Develop and enforce company HR policies and operational SOPs

•  Maintain strict discipline in chat-based sales teams (Messenger/WhatsApp/DM operations)

•  Ensure employees follow response time, sales behavior, and communication standards

• Identify underperformers and implement corrective action plans

KPI & Performance Expectations

• 100% fulfillment of hiring requirements within deadlines

•  Fast recruitment turnaround time (especially urgent hiring cycles)

•  100% accurate rostering with no operational disruption

•  Reduced employee turnover and improved retention rate

•  Proper execution of KPI system across all departments

•  Effective monitoring of sales and CRM team discipline & performance compliance

Requirements

•  Must have 3+ years HR experience in E-commerce sector (mandatory)

• Must have experience in online clothing/fashion business (required)

• Strong knowledge of recruitment, talent acquisition, and workforce planning

• Experience in rostering and shift-based team management

• Proven ability to handle high-pressure hiring environments (sales/CRM teams)

• Strong understanding of KPI systems and performance management

• Ability to enforce discipline in fast-moving digital sales teams

• Excellent communication, leadership, and organizational skills

Preferred Qualifications

• Experience in fast-scaling D2C or fashion e-commerce brands

• Knowledge of HR software / HRIS systems

• Strong capability in building company culture and operational structure

• Experience in startup or high-growth business environments

Denimisia Expect

• You don’t just hire people — you build performance teams

• You don’t just manage HR — you control structure, discipline, and growth

• You don’t just support operations — you scale the entire business through people

Compensation & Benefits

• Competitive salary package

• Performance-based incentives

• Leadership role in a rapidly growing fashion e-commerce brand

• Opportunity to design and build the full HR system from scratch