Front Desk Executive

Job Description

Title: Front Desk Executive

Company Name: MAKALOT BANGLADESH LTD.

Vacancy: 01

Age: Na

Job Location: Gazipur

Salary: Tk. 45000 (Monthly)

Experience: --

Published: 2026-07-04

Application Deadline: 2026-08-03

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

1. Front Desk Management

• Greet and welcome all visitors, buyers, auditors, vendors, job applicants, and employees in a professional and courteous manner.

• Maintain a clean, organized, and professional reception area.

• Ensure visitors receive proper assistance and are directed to the appropriate department or personnel.

2. Visitor Management & Security

• Maintain the visitor register and issue visitor badges or passes.

• Verify visitor identity according to factory security procedures.

• Inform concerned departments about visitor arrivals.

• Ensure compliance with factory access control and security policies.

• Coordinate with the Security Department regarding visitor movement.

3. Telephone & Communication Management

• Receive and transfer incoming telephone calls efficiently.

• Handle inquiries professionally and provide accurate information.

• Record and forward messages to concerned employees.

• Maintain telephone directories and emergency contact lists.

4. Mail, Courier & Document Handling

• Receive, record, and distribute incoming letters, parcels, and courier documents.

• Arrange dispatch of outgoing documents through courier services.

• Maintain courier registers and delivery records.

• Ensure confidential documents are handled securely.

5. Administrative Support

• Assist the HR and Administration Department with routine administrative tasks.

• Maintain records of meeting room bookings.

• Arrange refreshments for management meetings, buyers, and auditors when required.

• Prepare basic reports related to reception activities.

6. Buyer & Auditor Support

• Welcome buyers, auditors, and business guests professionally.

• Coordinate with concerned departments before scheduled visits.

• Arrange meeting rooms and necessary facilities.

• Ensure visitors experience a professional and organized environment.

7. Employee & Candidate Assistance

• Guide job applicants regarding interview procedures.

• Assist employees with basic information related to administrative services.

• Coordinate with HR for interview schedules and candidate arrivals.

8. Office Coordination

• Coordinate with Administration, HR, Security, Compliance, and other departments.

• Monitor reception supplies and request replenishment when necessary.

• Report maintenance issues in the reception area.

9. Record Keeping

• Maintain accurate records of visitors, phone calls, courier services, and official correspondence.

• Ensure proper filing and documentation according to company procedures.

10. Compliance & Confidentiality

• Maintain confidentiality of company information and documents.

• Follow company policies, Code of Conduct, and compliance requirements.

• Support factory compliance during buyer, customer, and certification audits.

• Adhere to workplace safety and security procedures.

11. Emergency Response

• Assist during emergency situations by notifying relevant personnel.

• Support evacuation procedures according to the factory emergency response plan.

• Maintain updated emergency contact information.

Additional Responsibilities

• Perform any other duties assigned by the HR Manager, Administration Manager, or Factory Management.

• Support company events, training sessions, and employee engagement activities as required.

• Lunch Facilities: Full Subsidize
• Festival Bonus: 2

Attendance Bonus