Title: Executive (Customer Service)
Company Name: Experience Accessories Company Ltd. (A Concern of Experience Group)
Vacancy: 02
Age: 22 to 35 years
Job Location: Dhaka (Savar EPZ)
Salary: Tk. 16000 - 20000 (Monthly)
Experience:
• Ability to work in a team.
• Willing to travel frequently as required by the role.
• Self-motivated and able to work under pressure.
Check the ready goods status with production.
Check the doc status.
Arrange the vehicle as per location Vehicle capabilities /capacity, space consumption.
Destination (distance to the drop-off location Depot locations (distance to and from inventory sites).
Met all customer call guidelines including service levels, handling time and productivity.
Solved unresolved customer issues.
Managing & experience of several customers Buildup a good relationship with potential Customers Working with Operation team to maintain customer’s urgency Build a good rapport for sales, Customer service team leader Keep management update about balance FG & WIP status and issued PI and received L/C.
Met all customer call guidelines including service levels, handling time and productivity.