Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: Tech Castell Ltd.

Vacancy: 20

Age: 20 to 40 years

Job Location: Dhaka (Basundhara RA)

Salary: Tk. 15000 - 30000 (Monthly)

Experience:

  • 1 to 2 years
  • Freshers are also encouraged to apply.


Published: 2025-04-04

Application Deadline: 2025-04-30

Education:
    • Bachelor of Business Administration (BBA) in Marketing
    • A Level in International Business
    • Diploma in Business Studies


Requirements:
  • 1 to 2 years
  • Freshers are also encouraged to apply.


Skills Required: Call Center,Call centre training,Client Service,Cold Calling,Contact Center,International Call Center,Night Shift,sales and marketing,Telemarketing and sales,telesales

Additional Requirements:
  • Age 20 to 40 years
  • Must have excellent English Communication Skills
  • Candidates have to make outbound calls to the USA/Canada.
  • Required Agent(s) will have to work NIGHT SHIFT (9:00 PM-6: 00 AM: 8 working hours and 1-hour break)
  • Project(s): For US and Canadian Sales, Marketing, and After Sales Services Skills
  • Excellent English Communication Skills Over the Phone
  • Basic Computer knowledge
  • English Medium Background will get priority


Responsibilities & Context:

We are hiring Customer Support Executives for North American Projects.

Position: Customer Support Executive

Job Requirements:

  • Must have great English Communication Skills

  • Only North American/Neutral Accents Accepted



Job Other Benifits:
  • Weekly 2 holidays,Performance bonus,Over time allowance
  • Salary Review: Half Yearly
  • Festival Bonus: 2
    • Free Tea& Coffee

    • Attendance Bonus

    • Transportation Allowance (After three months of employment)

    • Sales Bonus

    • Training Provided

    • Training Certificates are provided to the selected candidates

    • Working with teams across the US and Canada



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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