Customer Support Executive
Job Description
Title: Customer Support Executive
Company Name: Tech Castell Ltd.
Vacancy: 20
Age: 20 to 40 years
Job Location: Dhaka (Basundhara RA)
Salary: Tk. 15000 - 30000 (Monthly)
Experience:
- 1 to 2 years
- Freshers are also encouraged to apply.
Published: 2025-04-04
Application Deadline: 2025-04-30
Education:
- Bachelor of Business Administration (BBA) in Marketing
- A Level in International Business
- Diploma in Business Studies
Requirements:
- 1 to 2 years
- Freshers are also encouraged to apply.
Skills Required: Call Center,Call centre training,Client Service,Cold Calling,Contact Center,International Call Center,Night Shift,sales and marketing,Telemarketing and sales,telesales
Additional Requirements:
- Age 20 to 40 years
- Must have excellent English Communication Skills
- Candidates have to make outbound calls to the USA/Canada.
- Required Agent(s) will have to work NIGHT SHIFT (9:00 PM-6: 00 AM: 8 working hours and 1-hour break)
- Project(s): For US and Canadian Sales, Marketing, and After Sales Services Skills
- Excellent English Communication Skills Over the Phone
- Basic Computer knowledge
- English Medium Background will get priority
Responsibilities & Context:
We are hiring Customer Support Executives for North American Projects.
Position: Customer Support Executive
Job Requirements:
Must have great English Communication Skills
Only North American/Neutral Accents Accepted
Job Other Benifits:
- Weekly 2 holidays,Performance bonus,Over time allowance
- Salary Review: Half Yearly
- Festival Bonus: 2
Free Tea& Coffee
Attendance Bonus
Transportation Allowance (After three months of employment)
Sales Bonus
Training Provided
Training Certificates are provided to the selected candidates
Working with teams across the US and Canada
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 9.66% |
| Bangladesh University of Business and Technology | 2.18% |
| University of Dhaka | 1.87% |
| Daffodil International University (DIU) | 1.40% |
| Eden Mohila College | 1.25% |
| American International University Bangladesh (AIUB) | 1.09% |
| Jagannath University | 1.09% |
| Northern University Bangladesh | 1.09% |
| Govt. Titumir College | 1.09% |
| Southeast University | 1.09% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 78.35% |
| 31-35 | 14.49% |
| 36-40 | 4.21% |
| 40+ | 1.87% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 32.71% |
| 20K-30K | 63.55% |
| 30K-40K | 2.34% |
| 40K-50K | 0.78% |
| 50K+ | 0.62% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 33.18% |
| 0.1 - 1 years | 12.62% |
| 1.1 - 3 years | 26.32% |
| 3.1 - 5 years | 11.68% |
| 5+ years | 16.20% |
