Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: Tech Castell Ltd.

Vacancy: 20

Job Location: Dhaka (Baridhara)

Employment Status: Full-time

Educational Requirements:
∎ O'Level, A'Level, Bachelor's degree in any discipline
∎ Skills Required: Excellent English Communication Skills Over the Phone.

Job Context:
∎ Must have excellent English Communication Skills
∎ Only North American/Neutral Accents Accepted
∎ Location: Bashundhara R/A (Dhaka)

Job Responsibilities:
∎ Candidates have to make outbound calls to the USA/Canada.
∎ Required Agent(s) will have to work NIGHT SHIFT (9:00 PM-6: 00 AM: 8 working hours and 1-hour break)
∎ Project(s): For US and Canadian Sales, Marketing, and After Sales Services.
∎ Only Apply, if you're a fluent English Speaker.
∎ Don't apply, if you're not punctual.
∎ Serious Applicants Only

Additional Requirements:
∎ Basic Computer knowledge
∎ English Medium Background will get priority.

Salary: Tk. 15000 - 30000 (Monthly)

Compensation & Other Benefits:
∎ Free Tea& Coffee
∎ Weekly 2 Paid Holidays: Saturdays and Sundays.
∎ Attendance Bonus.
∎ Transportation Allowance (After three months of employment).
∎ Sales Bonus.
∎ Performance Bonus.
∎ Yearly 2 festival Bonus
∎ Training Provided.
∎ Training Certificates are provided to the selected candidates.
∎ Working with teams across the US and Canada.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 17 Oct 2023

Company Information:
∎ 17 Sep 2023
∎ Tech Castell Ltd.

Category: Customer Support/Call Centre

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