Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: Tech Castell Ltd.

Vacancy: 50

Age: 20 to 40 years

Location: Dhaka

Salary: Tk. 15000 - 30000 (Monthly)

Experience:
∎ 1 to 2 years
∎ Freshers are also encouraged to apply.

Published: 2 Nov 2024

Education:
∎ Bachelor of Business Administration (BBA) in Marketing, A Level in International Business, Diploma in Business Studies

Requirements:

Additional Requirements:
∎ Age 20 to 40 years
∎ Must have excellent English Communication Skills
∎ Candidates have to make outbound calls to the USA/Canada.
∎ Required Agent(s) will have to work NIGHT SHIFT (9:00 PM-6: 00 AM: 8 working hours and 1-hour break)
∎ Project(s): For US and Canadian Sales, Marketing, and After Sales Services Skills
∎ Excellent English Communication Skills Over the Phone
∎ Basic Computer knowledge
∎ English Medium Background will get priority
∎ Only Apply, if you're a fluent English Speaker.
∎ Don't apply, if you're not punctual.
∎ Serious Applicants Only.
∎ Only North American/Neutral Accents Accepted.
∎ If you're the right fit for this job. Send us your resume at [email protected]

Skills & Expertise:

Compensation & Other Benefits:
∎ Weekly 2 holidays, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ Free Tea& Coffee
∎ Attendance Bonus
∎ Transportation Allowance (After three months of employment)
∎ Sales Bonus
∎ Training Provided
∎ Training Certificates are provided to the selected candidates
∎ Working with teams across the US and Canada
∎ Free Tea& Coffee
∎ Attendance Bonus
∎ Transportation Allowance (After three months of employment)
∎ Sales Bonus
∎ Training Provided
∎ Training Certificates are provided to the selected candidates
∎ Working with teams across the US and Canada

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply:

  • Only Apply, if you're a fluent English Speaker.

  • Don't apply, if you're not punctual.

  • Serious Applicants Only.

  • Only North American/Neutral Accents Accepted.

  • If you're the right fit for this job. Send us your resume at [email protected]



Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ Tech Castell Ltd.
∎ Ka 5/B, Bashundhara R/A Rd, Dhaka 1229
www.techcastell.com
∎ Tech Castell Limited is a licensed bonded International and Domestic Call Center under the Bangladesh Telecommunication Regulatory Commission (BTRC) as well as an incorporated ITES company under the Registrar of Joint Stock Companies & Firms Bangladesh (RJSC). Tech Castell Ltd. is a tech-based company providing services across the US, UK, Canada, and Australia. Including the European countries.


Address::
∎ Ka 5/B, Bashundhara R/A Rd, Dhaka 1229
∎ www.techcastell.com
∎ Tech Castell Limited is a licensed bonded International and Domestic Call Center under the Bangladesh Telecommunication Regulatory Commission (BTRC) as well as an incorporated ITES company under the Registrar of Joint Stock Companies & Firms Bangladesh (RJSC). Tech Castell Ltd. is a tech-based company providing services across the US, UK, Canada, and Australia. Including the European countries.

Application Deadline: 30 Nov 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 9.62%
University of Dhaka 2.80%
Jagannath University 2.10%
North South University 1.40%
Bangladesh University of Business and Technology 1.40%
Uttara University 1.22%
Govt. Titumir College 1.22%
Eden Mohila College 1.22%
Daffodil International University (DIU) 1.22%
Green University of Bangladesh 1.05%

Interested By Age Range

Age Range Percentage (%)
20-30 78.50%
31-35 14.86%
36-40 3.32%
40+ 1.75%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 33.04%
20K-30K 61.54%
30K-40K 3.67%
40K-50K 0.70%
50K+ 1.05%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 34.97%
0.1 - 1 years 17.31%
1.1 - 3 years 21.33%
3.1 - 5 years 9.97%
5+ years 16.43%