Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: Tech Castell Ltd.

Vacancy: 20

Age: 20 to 40 years

Location: Dhaka (Basundhara RA)

Salary: Tk. 15000 - 30000 (Monthly)

Experience:
∎ 1 to 2 years
∎ Freshers are also encouraged to apply.

Published: 24 May 2025

Education:
∎ Bachelor of Business Administration (BBA) in Marketing, A Level in International Business, Diploma in Business Studies

Requirements:

Additional Requirements:
∎ Age 20 to 40 years
∎ Must have excellent English Communication Skills
∎ Candidates have to make outbound calls to the USA/Canada.
∎ Required Agent(s) will have to work NIGHT SHIFT (9:00 PM-6: 00 AM: 8 working hours and 1-hour break)
∎ Project(s): For US and Canadian Sales, Marketing, and After Sales Services Skills
∎ Excellent English Communication Skills Over the Phone
∎ Basic Computer knowledge
∎ English Medium Background will get priority

Responsibilities & Context:
∎ Must have great English Communication Skills
∎ Only North American/Neutral Accents Accepted
∎ We are hiring Customer Support Executives for North American Projects.
∎ Position: Customer Support Executive
∎ Job Requirements:
∎ Must have great English Communication Skills
∎ Only North American/Neutral Accents Accepted

Skills & Expertise:

Compensation & Other Benefits:
∎ Weekly 2 holidays, Performance bonus, Over time allowance
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ Free Tea& Coffee
∎ Attendance Bonus
∎ Transportation Allowance (After three months of employment)
∎ Sales Bonus
∎ Training Provided
∎ Training Certificates are provided to the selected candidates
∎ Working with teams across the US and Canada
∎ Free Tea& Coffee
∎ Attendance Bonus
∎ Transportation Allowance (After three months of employment)
∎ Sales Bonus
∎ Training Provided
∎ Training Certificates are provided to the selected candidates
∎ Working with teams across the US and Canada

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Basundhara RA)

Read Before Apply:

• Only Apply, if you're a fluent English Speaker.

• Don't apply, if you're not punctual.

• Serious Applicants Only.

• Only North American/Neutral Accents Accepted.

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ Tech Castell Ltd.
∎ Ka 5/B, Jagonnathpur, Bashundhara Dhaka -1229
∎ www.techcastell.com
∎ Tech Castell Limited is a licensed bonded International and Domestic Call Center under the Bangladesh Telecommunication Regulatory Commission (BTRC) as well as an incorporated ITES company under the Registrar of Joint Stock Companies & Firms Bangladesh (RJSC). Tech Castell Ltd. is a tech-based company providing services across the US, UK, Canada, and Australia. Including the European countries.


Address::
∎ Ka 5/B, Jagonnathpur, Bashundhara Dhaka -1229
∎ www.techcastell.com
∎ Tech Castell Limited is a licensed bonded International and Domestic Call Center under the Bangladesh Telecommunication Regulatory Commission (BTRC) as well as an incorporated ITES company under the Registrar of Joint Stock Companies & Firms Bangladesh (RJSC). Tech Castell Ltd. is a tech-based company providing services across the US, UK, Canada, and Australia. Including the European countries.

Application Deadline: 20 Jun 2025

Category: Customer Support/Call Centre