Title: Customer Service Officer
Company Name: AMIRÁ (A Sister Concern of Experience Group)
Vacancy: 03
Age: 20 to 35 years
Job Location: Dhaka (Uttara)
Salary: Negotiable
Experience:
Ability to work in a team.
Self-motivated and able to work under pressure.
Answer inquiries by clarifying desired information to customer.
Make inbound calls proactively to increase product and service awareness, ensure customer satisfaction, and follow up customers.
Monitor customer trends, competitor's initiatives and reporting.
Serve customers with helping attitude to play a significant role in customer satisfaction, retention and acquisition to enhance company brand image.
Execute push-sales strategies to meet and exceed daily and monthly sales targets.
Applicants who have experience in the following business area(s): E-commerce will get more preference.