Asst. Manager/Deputy Manager (Quality)

Job Description

Title: Asst. Manager/Deputy Manager (Quality)

Company Name: Western Footwear Limited

Vacancy: 01

Age: 25 to 40 years

Job Location: Narsingdi

Salary: Negotiable

Experience:

• 10 to 12 years
• The applicants should have experience in the following business area(s): Tannery/Footwear

• Bachelor of Arts (BA)
• Bachelor of Science (BSc) in Leather Engineering

• 10 to 12 years
• The applicants should have experience in the following business area(s): Tannery/Footwear

• Age 25 to 40 years

• Excellent leadership qualities, proven ability to motivate and bring out the best in people. Should be well-groomed, smart and energetic.
• Position will be decided based on experience.
• Strong presentation and delivery skills
• Strong attention to detail and accuracy, aiming for perfection·
• Excellent written and verbal communication both in Bangla and English Should be proactive and dynamic, ability to work hard efficiently.

• Technical Audit

• Quality Manual Develop, implement, and maintain QA policies, SOPs, and quality control protocols. ​Lead and mentor the QA, QC, and technical teams, providing training and performance evaluations.

• Conduct root cause analysis (RCA) and implement corrective & preventive actions (CAPA) to resolve quality issues.

• ​Manage product testing, inspection procedures, and technical evaluations throughout production stages.

• Collaborate with production, R&D, sourcing, and merchandising teams to ensure technical accuracy and quality consistency.

• Review and approve technical specifications, BOM, samples, and pre-production documents.

• Ensure compliance with industry standards, buyer requirements, and regulatory guidelines.

• Monitor supplier quality performance and conduct technical audits when required.

• Drive continuous improvement initiatives, focusing on reducing defects, improving efficiency, and enhancing product quality.

• Prepare and present quality reports, KPIs, and improvement plans to senior management.

• ​Handle customer complaints by conducting investigations and ensuring timely resolution.

• Supervise team members, provide guidance, and support training and performance development initiatives.

• Monitor departmental KPIs and ensure all processes are aligned with company policies, standards, and strategic objectives.

• Lead problem-solving activities, conduct root cause analysis, and support the implementation of corrective actions.

• Coordinate cross-functional communication between teams to ensure timely execution of tasks and projects. Prepare and review reports, dashboards, and documentation for management decision-making.

• Ensure compliance with quality, safety, and regulatory standards relevant to the department.

• Support resource planning, workload distribution, and performance tracking.​​Contribute to process improvement initiatives to enhance efficiency, productivity, and quality.