Tele Sales Assistant

Job Description

Title: Tele Sales Assistant

Company Name: Bikroy.com

Vacancy: 5

Age: 18 to 25 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, Direct Selling/Marketing Service Company, Call Center, E-commerce, Online Retail Startup
• Freshers are also encouraged to apply.

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, Direct Selling/Marketing Service Company, Call Center, E-commerce, Online Retail Startup
• Freshers are also encouraged to apply.

• Age 18 to 25 years
• Only Female

• Proven experience in inbound/outbound telesales or a similar sales role is a plus.

• Excellent communication skills with fluency in English & Bangla.

• Strong persuasion and negotiation abilities.

• Ability to work in a fast-paced and target-driven environment.

• Customer-focused with a commitment to providing exceptional service.

• Basic computer skills and familiarity with CRM/Vicidial system.

In this role, you will be assigned with the following responsibilities -

• Make inbound & outbound calls to prospective clients to sell products as directed.

• Curate potential leads for membership sales in locations inside/outside of Dhaka through an online search and inactive user base

• Conduct cold calls to reach the leads and establish relationships to convert to membership prospects

• Guide prospects on selecting the correct membership package for optimum results and complete membership sales targets

• Provide telephonic support to members during the onboarding process, maintaining full compliance as per company policy

• Adhere to provided scripts for different topics during calls.

• Address customer inquiries while promoting services and products as instructed.

• Provide clients with accurate and detailed product information.

• Regularly follow up with existing and potential clients using the designated ERP system.

• Be target-oriented and capable of meeting assigned responsibilities to achieve daily, weekly, and monthly sales targets.

• Meet both personal and team qualitative and quantitative goals.