Specialist/Sr. Specialist Relationship Manager

Job Description

Title: Specialist/Sr. Specialist Relationship Manager

Company Name: Bikroy.com

Vacancy: 1

Age: Na

Job Location: Dhaka (Mohakhali)

Salary: Negotiable

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), IT Enabled Service, E-commerce, Logistics Startup

• Bachelor of Business Administration (BBA) in Marketing
• Master of Business Administration (MBA) in Marketing

• 2 to 4 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), IT Enabled Service, E-commerce, Logistics Startup

• Capacity to take a strategic call based on the customer’s needs

• Experience in working in Excel & PowerPoint

• Effective written & verbal communication skill

• Tech-savvy

• Responsible for Retention of “Members” on renewals

• Responsible for Bringing back churn members

• Responsible for maintaining regular communications with the members over phone/visit to ensure revenue targets are met

• Call/ visit to Develop & maintain good relationships with a portfolio member & generate Business for the company

• Expand Business from Existing Active Clients by continuously proposing customized business solutions

• Acting as the main point of contact between clients and internal teams, Resolving any issues and problems faced by customers and dealing with complaints to maintain trust

• Collaborating to Maximize Revenue by up-selling or cross-selling different product/solution of Bikroy

• Compiling reports on account progress, goals, and forecasts for account teams and stakeholders

• Prepare update regular KPI reports of progress and forecasts to internal and external stakeholders using key account metrics

• Planning and presenting report/result with Vertical lead on account progress, goals, and quarterly initiatives

• Ensure Monthly/ Quarterly KPI’s (acquisition & revenue targets) are met as per the department’s expectations

• Take Ownership of Companies Revenue Generating New Projects & Ensure More growth for the Vertical

• Developing maintaining good relationships with coworkers to ensure better teamwork

• Coordinate the work with team members to bring about the best result that ensures the growth of the organization

• Mobile bill,Performance bonus,Provident fund,Gratuity,Insurance
• Festival Bonus: 2