Specialist/Sr. Specialist Relationship Manager
Job Description
Title: Specialist/Sr. Specialist Relationship Manager
Company Name: Bikroy.com
Vacancy: 1
Age: Na
Job Location: Dhaka (Mohakhali)
Salary: Negotiable
Experience:
- 2 to 4 years
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), IT Enabled Service, E-commerce, Logistics Startup
Published: 2024-05-30
Application Deadline: 2024-06-29
Education:
- Bachelor of Business Administration (BBA) in Marketing
- Master of Business Administration (MBA) in Marketing
Requirements:
- 2 to 4 years
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), IT Enabled Service, E-commerce, Logistics Startup
Skills Required:
Additional Requirements:
Capacity to take a strategic call based on the customer’s needs
Experience in working in Excel & PowerPoint
Effective written & verbal communication skill
Tech-savvy
Responsibilities & Context:
Responsible for Retention of “Members” on renewals
Responsible for Bringing back churn members
Responsible for maintaining regular communications with the members over phone/visit to ensure revenue targets are met
Call/ visit to Develop & maintain good relationships with a portfolio member & generate Business for the company
Expand Business from Existing Active Clients by continuously proposing customized business solutions
Acting as the main point of contact between clients and internal teams, Resolving any issues and problems faced by customers and dealing with complaints to maintain trust
Collaborating to Maximize Revenue by up-selling or cross-selling different product/solution of Bikroy
Compiling reports on account progress, goals, and forecasts for account teams and stakeholders
Prepare update regular KPI reports of progress and forecasts to internal and external stakeholders using key account metrics
Planning and presenting report/result with Vertical lead on account progress, goals, and quarterly initiatives
Ensure Monthly/ Quarterly KPI’s (acquisition & revenue targets) are met as per the department’s expectations
Take Ownership of Companies Revenue Generating New Projects & Ensure More growth for the Vertical
Developing maintaining good relationships with coworkers to ensure better teamwork
Coordinate the work with team members to bring about the best result that ensures the growth of the organization
Job Other Benifits:
- Mobile bill,Performance bonus,Provident fund,Gratuity,Insurance
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 10.71% |
| University of Dhaka | 3.99% |
| North South University | 3.36% |
| Independent University, Bangladesh | 2.31% |
| Eden Mohila College | 1.89% |
| East West University | 1.89% |
| Brac University | 1.47% |
| Daffodil International University (DIU) | 1.47% |
| Jahangirnagar University | 1.47% |
| Southeast University | 1.47% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 51.89% |
| 31-35 | 25.84% |
| 36-40 | 15.13% |
| 40+ | 5.88% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 20.80% |
| 20K-30K | 34.24% |
| 30K-40K | 17.65% |
| 40K-50K | 12.39% |
| 50K+ | 14.92% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 7.98% |
| 0.1 - 1 years | 9.24% |
| 1.1 - 3 years | 21.01% |
| 3.1 - 5 years | 18.49% |
| 5+ years | 43.28% |
