Senior Officer/Asst. Manager - Operations

Job Description

Title: Senior Officer/Asst. Manager - Operations

Company Name: Marie Stopes Bangladesh (MSB)

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: Tk. 50000 - 60000 (Monthly)

Experience:

• 3 to 5 years

• Bachelor`s degree in business administration, MBA, MPH, or master`s degree in a relevant field from a well reputed university.

• 3 to 5 years

• Minimum 3-5 years of experience in relevant field

• Should have strong knowledge of healthcare industı operations and regulatory compliance

• Basic proficiency in MS Office, Electronic Health Record (EHR) systems, and Al-enabled tools

• Advanced proficiency in Microsoft Excel (pivot tables, formulas, dashboards, data analysis)

• Strong analytical and problem-solving skills with hig attention to detail.

• Excellent written and verbal communication skills both in English & Bangla.

• Willingness and ability to travel to clinics regularly

Job Description

• Prepare all operational reports required by the Operations team, including daily, weekly, monthly, and ad-hoc reports

• Collect, consolidate, clean, and analyze data received from clinics, field teams, and internal departments.

• Conduct target vs. actual performance analysis and present trends, gaps, risks, and recommendations.

• Conduct clinic visits as per Operations planning and management instructions.

• Validate reported data against clinic-level source documents, registers, and operational practices.

• Identify reporting gaps, inconsistencies, or operational inefficiencies at clinic level and support corrective actions.

• Assist Operations leadership with analytical inputs for planning, forecasting, and performance reviews.

• Referrer payment monitoring, validate & reporting

• Coordinate with cross-functional teams (Operations, HR, Marketing, Supply Chain, Clinics) to ensure smooth data flow and operational alignment.

• Salary: 50,000 to 60,000/- + other benefits