Receptionist / Front Desk Executive

Job Description

Title: Receptionist / Front Desk Executive

Company Name: Allianceconsultancy

Vacancy: 2

Age: Na

Job Location: Dhaka (PanthaPath)

Salary: Tk. 15000 - 20000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Consulting Firms, Immigration and Education Consultancy Service

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Consulting Firms, Immigration and Education Consultancy Service

• Experience in receptionist, front desk, or call center role preferred
  
  Good spoken English proficiency
  
  Strong communication and interpersonal skills
  
  Basic computer knowledge (MS Word, Excel, PowerPoint, OneNote)
  
  Ability to work under pressure and manage multiple tasks
  
  Presentable, smart, and professional personality
  Female candidates will get preference

Job Context:

Alliance Consultancy is looking for 2 smart, presentable, and customer-friendly Receptionist / Front Desk Executives to manage front desk responsibilities and support call center operations. The ideal candidates should have good communication skills, a professional attitude, and the ability to handle clients, phone calls, and office coordination efficiently.

Job Responsibilities:

• Welcome clients and visitors courteously

• Manage front desk operations professionally

• Receive and handle incoming calls

• Transfer calls to the concerned person or department

• Support call center activities and client follow-up

• Respond to inquiries over phone, social media, and in person

• Maintain office records, files, and documents

• Schedule appointments and coordinate with team members

• Handle client complaints in a polite and professional manner

• Keep the reception area clean and organized

• Perform additional tasks assigned by management

• Salary Review: Yearly
• Festival Bonus: 2
Other benefits as per company policy