Officer/ Sr. Officer - Market Return, Akij Light Engineering Limited

Job Description

Title: Officer/ Sr. Officer - Market Return, Akij Light Engineering Limited

Company Name: AKIJ Light Engineering Limited

Vacancy: --

Age: At least 24 years

Job Location: Narayanganj

Salary: --

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry)

• Diploma in Engineering in Electrical & Electronic Engineering

• At least 2 years
• The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry)

• Age At least 24 years

• Experience in Supply Chain, Production Support, Market Return Management, Inventory Control or a related field will be preferred.

• Experience in handling product replacement, return processing and customer complaint resolution activities will be considered an added advantage.

• Strong attention to detail with a high level of accuracy in data management, reporting and documentation.

• Positive attitude, proactive mindset and strong leadership capability to effectively supervise and motivate team members.

• Supervise the receiving, inspection, sorting and classification of market return products as per established procedures.

• Ensure accurate party-wise assortment of return products and timely entry/upload of return data into ERP and Sales Automation systems.

• Prepare, monitor, analyze, and maintain market return reports and MIS reports for management review and decision-making.

• Coordinate with distributors, dealers, sales representatives, and relevant stakeholders to resolve replacement and return-related issues efficiently.

• Maintain accurate records, documentation, and reporting systems to ensure data integrity, traceability and operational transparency.

• Monitor day-to-day market return activities and ensure compliance with approved process flows, policies and operational guidelines.

• Manage disposal and sales activities of approved waste or scrap products with proper documentation, reporting and authorization.

• Support continuous improvement initiatives to enhance operational efficiency, productivity and service quality within the market return function.

• Ensure compliance with company policies, procedures, regulatory requirements and internal control standards.

• Maintain workplace discipline, housekeeping and 5S standards within the market return section.

• Ensure environmentally responsible handling, storage and disposal of returned products and related materials.

• Supervise, guide and coordinate the activities of team members to ensure smooth departmental operations and achievement of targets.

• T/A,Mobile bill,Medical allowance,Provident fund,Gratuity,Performance bonus,Insurance
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

• Earned Leave Encashment

• Performance-based Salary Review after Probation Period