Monitoring Officer

Job Description

Title: Monitoring Officer

Company Name: Walton Hi-Tech Industries PLC.

Vacancy: 1

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience: --

Published: 2026-01-15

Application Deadline: 2026-01-26

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

• Organize and support departmental and cross-functional events, including planning and coordination.

• Run engagement programs to improve service awareness and service quality.

• Prepare daily, weekly, and monthly reports for management with accurate data.

• Create and maintain simple and standard report formats for data collection.

• Track and analyze sectional KPIs to identify performance gaps and improvement areas.

• Monitor field operations and support process improvements to enhance service delivery.

• Coordinate with internal teams to align service activities with company goals.

• Provide data analysis and insights to support management decision-making.

• Present key findings and improvement suggestions to leadership.

• Support training programs and review training effectiveness for continuous improvement.

• Perform any other tasks assigned by the HOD to ensure smooth operations.