Junior Executive, Customer Service

Job Description

Title: Junior Executive, Customer Service

Company Name: JeansFellow Footwear

Vacancy: 10

Age: At least 20 years

Job Location: Dhaka (DOHS Mirpur)

Salary: Negotiable

Experience:

Published: 2024-11-24

Application Deadline: 2024-12-10

Education:

    • Higher Secondary
    • Bachelor/Honors
  • HSC/ Bachelor Degree in any discipline.


Requirements:

Skills Required: Hardworking and Passionate. Punctual,Well Mannered

Additional Requirements:
  • Age At least 20 years
  • Freshers Only
  • Smart, energetic, self-motivated and ambitious.   
  • Excellent telephonic and verbal communication
  • Ability to work under pressure and handle complex situations.  Excellent MS Office package skills.
  • Special Preference: The candidates who are living in Dhaka City will get extra preference.


Responsibilities & Context:
  • Answering customer queries  

  • Providing information about products and services   

  • Processing orders and transactions.   

  • Managing customers orders    

  • Handling customers' complaints    

  • Communicating with customers with various channels     

  • Collecting customers feedback    

  • Attending meetings with the team Lead    

  • Following companies policies and procedures. Any other tasks assigned by the management

Working Period: 10:00 am - 7:00 pm.

Working Days: Saturday - Thursday

Weekend: Friday



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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