Junior Executive, Customer Service

Job Description

Title: Junior Executive, Customer Service

Company Name: JeansFellow Footwear

Vacancy: 15

Age: 18 to 30 years

Job Location: Dhaka (DOHS Mirpur)

Salary: Negotiable

Experience:

  • 1 to 3 years
  • The applicants should have experience in the following business area(s): Telecommunication, Call Center, E-commerce
  • Freshers are also encouraged to apply.


Published: 2025-12-11

Application Deadline: 2026-01-09

Education:
    • Bachelor/Honors
    • Diploma


Requirements:
  • 1 to 3 years
  • The applicants should have experience in the following business area(s): Telecommunication, Call Center, E-commerce
  • Freshers are also encouraged to apply.


Skills Required: Call Center,Call Center Operation,Customer Support,Ecommerce Marketing,Telecommunication

Additional Requirements:
  • Age 18 to 30 years
  • Must be fluent in both spoken and written English.

  • Candidates with an English medium background will be given preference.

  • Fresh graduates with strong communication skills are also encouraged to apply.



Responsibilities & Context:
  • Answering customer queries

  • Providing information about products and services

  • Processing orders and transactions

  • Managing customer’s orders

  • Handling customer’s complaints

  • Communicating with customers with various channels

  • Collecting customer’s feedback

  • Attending meetings with the team Lead

  • Following company’s policies and procedures

  • Any other tasks assigned by the management/lead. 

  • This is a full-time position with a 9-hour work schedule, including a 1-hour break.

  • The shifts will be scheduled on a rotational basis between 10:00 AM and 10:00 PM.

  • Candidates must be flexible and available to work any of the shifts within this time frame, including weekends



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Similar Jobs