IT Officer

Job Description

Title: IT Officer

Company Name: Akbar Cotton Mills Limited

Vacancy: 01

Age: Na

Job Location: Mymensingh (Bhaluka)

Salary: Tk. 20000 - 25000 (Monthly)

Experience: --

Published: 2026-07-26

Application Deadline: 2026-08-25

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

1. Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT equipment.

2. Maintain LAN, WAN, Wi-Fi, Internet connectivity, routers, switches, firewalls, and network cabling.

3. Ensure maximum uptime of all IT infrastructure.

4. Manage Windows/Linux servers.

5. Maintain Active Directory, user accounts, shared folders, and access permissions.

6. Monitor server health and system performance.

7. Perform routine software updates and security patches.

8. Provide technical support for ERP, Accounting, Inventory, HR & Payroll, and Production software.

9. Coordinate with ERP vendors regarding implementation, upgrades, and troubleshooting.

10. Maintain software licenses and documentation.

11. Ensure uninterrupted operation of production-related computers and network systems.

12. Support barcode systems, weighing systems, attendance machines, production terminals, and label printing systems.

13. Coordinate with Production, Store, Maintenance, Accounts, HR, and Commercial departments regarding IT requirements.

14. Install, configure, monitor, and maintain CCTV systems.

15. Maintain DVR/NVR storage and recording backup.

16. Troubleshoot surveillance equipment and ensure continuous monitoring.

17. Implement daily, weekly, and monthly data backup procedures.

18. Maintain antivirus, firewall, and endpoint security.

19. Protect company information from cyber threats and unauthorized access.

20. Develop disaster recovery and data restoration procedures.

21. Manage official email accounts and Microsoft Outlook/Office 365.

22. Configure company domains and email services.

23. Maintain inventory of all IT equipment.

24. Record issuance, replacement, repair, and disposal of IT assets.

25. Coordinate procurement of IT hardware and software.

26. Provide timely technical support to employees.

27. Resolve hardware, software, printer, networking, and internet-related issues.

28. Conduct user training on company software and cybersecurity awareness.

29. Coordinate with Internet Service Providers (ISP), software vendors, hardware suppliers, and service providers.

30. Supervise annual maintenance contracts and warranty services.

31. Maintain IT policies, system documentation, and network diagrams.

32. Prepare periodic reports on IT performance, security incidents, and equipment status.

33. Ensure compliance with company IT policies and information security standards.