International Call Center Representative (Remote Night Shift)

Job Description

Title: International Call Center Representative (Remote Night Shift)

Company Name: Appalux Global

Vacancy: 1

Age: 20 to 32 years

Job Location: Dhaka (DOHS Baridhara)

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): IT Enabled Service

• Diploma
• Bachelor/Honors

• HSC / O Level / A-Level or Bachelor's degree in any discipline (Bachelors in CS or Tech is desirable)

• At least 1 year
• The applicants should have experience in the following business area(s): IT Enabled Service

• Age 20 to 32 years
• Only Female

• English Fluency with minimal accent is non-negotiable with clear pronunciation and confident delivery.
• Minimum 1+ years of experience in US outbound sales, B2B lead generation, or appointment-setting for high-value clients.
• Experience selling IT, B2B SaaS, AI-related services, or Property Preservation, or a strong understanding of the US real estate market is a major advantage.
• Proven ability to conduct discovery calls and close deals or appointments.
• Ability to work night shifts consistently, aligned with US Eastern Time business hours.
• Write emails and Follow-ups communications
• Self-motivated, disciplined, and resilient under rejection.
• Hard at Negotiations to convert clients
• Smart at Sales work
• Must be comfortable with Google Workspace, CRM tools, and have an interest in AI technology.
• Ability to conduct consultative conversations and adapt approaches based on international client responses.
• Capable of maintaining productivity without supervision in a remote environment.

Soft Skill: 

• Ownership of responsibilities is a MUST, ensuring projects are delivered on time and to the highest standards
• Effective time management and punctuality
• Aggressive Negotiator
• Hardworking and Smart
• Quick Learner
• Loyal and growth mindset
• Strong work ethics and discipline
• High-energy personality

Home Office Requirements (Mandatory)

Since this is a remote role, you must have a professional setup:

• Quiet Environment: A separate room with no background noise (family/traffic/pets) for calling and video conferencing during shift hours.
• Stable Internet: High-speed broadband internet + Mobile Data Backup.
• Power Backup: Laptop with strong battery backup or PC with UPS/Inverter to ensure zero downtime.
• Hardware: Good quality PC/Laptop (Minimum 8 GB RAM) and a professional Noise-Canceling Headset.

About Us

We help Real Estate Professionals in the US automate their businesses using Artificial Intelligence. We are looking for a sharp, articulate, and ambitious Freelancer capable of representing our services. The selected candidate will handle cold calling, discovery conversations and closings remotely.

Timing: (Night Shift: 8:00 PM – 5:00 AM BST Nov-March), (7:00 PM – 4:00 AM March-Nov)

Key Responsibilities

• Conduct outbound (mostly)/inbound calls to US real estate professionals and small businesses.
• Run discovery calls to understand client challenges, needs, and decision-making processes. 
• Present AI Tech consultancy solutions (scripts will be provided) in a clear, persuasive, and tailored way via video conferencing to potential clients.
• Qualify prospects and either close appointments/deals or schedule high-quality meetings for the consultancy team.
• Maintain accurate records in the CRM for all interactions and updates.
• Meet or exceed performance targets: qualified leads, discovery calls, appointments booked, and deals closed.
• Represent the company professionally in all communications.
• Generate interest, handle objections confidently, adapt conversations in real time, and provide feedback on scripts/outreach angles to improve conversion rates.
• Assist with various ad-hoc tasks as they come up. 

Competitive base + performance-driven commission/incentives