Job Description
Title: Head of Operations
Company Name: RSGT - Bangladesh
Vacancy: --
Location: Chattogram
Salary: Negotiable
Experience:
∎ 5 to 7 years
Published: 8 Mar 2025
Education:
∎ Bachelor/Honors, Diploma
Requirements:
Additional Requirements:
∎ Minimum 5 to 7 years of proven international experience in terminal operations management.
∎ Expertise in end-to-end container shipping industry.
∎ Expertise in cost and productivity optimization through process optimization, as well as design and implementation of new operation procedures.
∎ Deep understanding of inter-functional synergy.
∎ Solid interpersonal skills
∎ Proven leadership
∎ Business innovation driven.
∎ People & capacity management through coaching & mentoring
∎ Strong negotiation
∎ Cultivates Relationships
∎ Proficient with union/ labour relation
∎ Minimum 5 to 7 years of proven international experience in terminal operations management.
∎ Skills:
∎ Expertise in end-to-end container shipping industry.
∎ Expertise in cost and productivity optimization through process optimization, as well as design and implementation of new operation procedures.
∎ Deep understanding of inter-functional synergy.
∎ Solid interpersonal skills
∎ Proven leadership
∎ Business innovation driven.
∎ People & capacity management through coaching & mentoring
∎ Strong negotiation
∎ Cultivates Relationships
∎ Proficient with union/ labour relation
Responsibilities & Context:
∎ RSGT, operator of Saudi Arabia’s largest container terminal at Jeddah Islamic Port, is actively looking for outstanding Talents to join our planned operations in Patenga Container terminal in Chittagong, Bangladesh. Established in 2009 as Saudi Arabia’s first private terminal operating company, RSGT is now the busiest container terminal on the Red Sea, handling more than three million containers (TEU) annually, and we are expanding our operations into new global markets. Be part of our RSGT Bangladesh growing team and apply today, and let’s redefine the future of global terminal operations together.
∎ Job Type: Hybrid (office & Field Based)
∎ Develop and implement long-term and short-term strategic plans for the terminal. Oversee all aspects of terminal operations, including yard operations, gate management, cargo handling, equipment maintenance, and terminal security. Make critical decisions related to operational effectiveness and resource allocation.
∎ Lead the selection, negotiation, and finalization of agreements with suppliers and customers. Oversee the execution and maintenance of agreed-upon service levels. Monitor and ensure concession agreements are met and delivered according to established timelines.
∎ Liaise closely with shipping companies, customs agents, trucking companies, customs authorities, port authorities, and other stakeholders to fulfil their requirements and maintain positive relationships.
∎ Set and achieve the budget for the Operations Division, including both capital expenditure (CAPEX) and operational expenditure (OPEX). Identify and implement cost-saving initiatives.
∎ Champion continuous improvement initiatives in terminal processes, systems, procedures, and policies. Drive advancements in technology and systems to enhance cost-efficiency, productivity, and customer service. Ensure service levels meet or exceed international standards.
∎ Effectively manage and enhance the efficiency of all support services (HR, IT, Engineering, Finance & Administration) through functional improvements and strong interdepartmental communication.
∎ Maintain clear reporting structures and information flow management within the Operations Division. Foster a positive and collaborative work environment within the Operations Division, ensuring a shared vision and commitment. Implement effective succession planning, people management, development, and recruitment & retention strategies.
∎ Develop and implement standard operating procedures (SOPs) to ensure safe and efficient cargo handling practices.
∎ Ensure strict adherence to health, safety, security, and environmental (HSSE) policies and procedures by all operational staff. Enforce safe working practices and actively promote a culture of safety to minimize lost-time injuries.
∎ Identify skills gap, learning opportunities; ensure all managers and operational staff receive comprehensive training in best practices, advanced operations strategies, and new technologies.
∎ Monitor key performance indicators (KPIs) and implement corrective actions as necessary to achieve performance targets.
∎ Maintain regular communication channels with higher management, providing timely updates on terminal condition, performance, and operational status.
∎ Stay abreast of industry trends and best practices in container terminal operations.
∎ RSGT, operator of Saudi Arabia’s largest container terminal at Jeddah Islamic Port, is actively looking for outstanding Talents to join our planned operations in Patenga Container terminal in Chittagong, Bangladesh. Established in 2009 as Saudi Arabia’s first private terminal operating company, RSGT is now the busiest container terminal on the Red Sea, handling more than three million containers (TEU) annually, and we are expanding our operations into new global markets. Be part of our RSGT Bangladesh growing team and apply today, and let’s redefine the future of global terminal operations together.
∎ Job Type: Hybrid (office & Field Based)
∎ YOUR DETAILED RESPONSIBILITIES IN THIS POSITION WILL BE:
∎ Develop and implement long-term and short-term strategic plans for the terminal. Oversee all aspects of terminal operations, including yard operations, gate management, cargo handling, equipment maintenance, and terminal security. Make critical decisions related to operational effectiveness and resource allocation.
∎ Lead the selection, negotiation, and finalization of agreements with suppliers and customers. Oversee the execution and maintenance of agreed-upon service levels. Monitor and ensure concession agreements are met and delivered according to established timelines.
∎ Liaise closely with shipping companies, customs agents, trucking companies, customs authorities, port authorities, and other stakeholders to fulfil their requirements and maintain positive relationships.
∎ Set and achieve the budget for the Operations Division, including both capital expenditure (CAPEX) and operational expenditure (OPEX). Identify and implement cost-saving initiatives.
∎ Champion continuous improvement initiatives in terminal processes, systems, procedures, and policies. Drive advancements in technology and systems to enhance cost-efficiency, productivity, and customer service. Ensure service levels meet or exceed international standards.
∎ Effectively manage and enhance the efficiency of all support services (HR, IT, Engineering, Finance & Administration) through functional improvements and strong interdepartmental communication.
∎ Maintain clear reporting structures and information flow management within the Operations Division. Foster a positive and collaborative work environment within the Operations Division, ensuring a shared vision and commitment. Implement effective succession planning, people management, development, and recruitment & retention strategies.
∎ Develop and implement standard operating procedures (SOPs) to ensure safe and efficient cargo handling practices.
∎ Ensure strict adherence to health, safety, security, and environmental (HSSE) policies and procedures by all operational staff. Enforce safe working practices and actively promote a culture of safety to minimize lost-time injuries.
∎ Identify skills gap, learning opportunities; ensure all managers and operational staff receive comprehensive training in best practices, advanced operations strategies, and new technologies.
∎ Monitor key performance indicators (KPIs) and implement corrective actions as necessary to achieve performance targets.
∎ Maintain regular communication channels with higher management, providing timely updates on terminal condition, performance, and operational status.
∎ Stay abreast of industry trends and best practices in container terminal operations.
Compensation & Other Benefits:
∎ Festival Bonus: Yearly 2
∎ Gratuity: As per law
∎ Medical coverage:
∎ Group Life insurance:
∎ Relocation Allowance
∎ Festival Bonus: Yearly 2
∎ Gratuity: As per law
∎ Medical coverage:
∎ Group Life insurance:
∎ Relocation Allowance
Employment Status: Full Time
Job Location: Chattogram
Apply Procedure:
Email your CV:
∎ Send your CV to the given email [email protected] or Email your CV from My Bdjobs account
Hard Copy:
∎ Admin Building 2nd Floor, PCT, Patenga, Chattogram
Company Information:
∎ RSGT - Bangladesh
∎ PCT Admin Building, Patenga Container Terminal
Air port Road, Patenga 4100, Chattogram
∎ http://www.rsgt.com.bd
∎ RSGT is an international terminal operator representing a partnership between the Red Sea Gateway Terminal of Saudi Arabia and the Malaysian Mining Company (MMC). The combined assets, handling capacity and experience place the terminal operations among the ten largest container terminal operators globally, with a combined annual handling capacity of 20 million TEUs, and equity-weighted throughput of over 10 million TEUS.
Address::
∎ PCT Admin Building, Patenga Container Terminal
Air port Road, Patenga 4100, Chattogram
∎ http://www.rsgt.com.bd
∎ RSGT is an international terminal operator representing a partnership between the Red Sea Gateway Terminal of Saudi Arabia and the Malaysian Mining Company (MMC). The combined assets, handling capacity and experience place the terminal operations among the ten largest container terminal operators globally, with a combined annual handling capacity of 20 million TEUs, and equity-weighted throughput of over 10 million TEUS.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 27 Mar 2025
Category: Production/Operation
