Head of Operations

Job Description

Title: Head of Operations

Company Name: P2P Family

Vacancy: 1

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Graduation in Business

Experience Requirements:
∎ At least 10 year(s)

Job Context:
∎ We are looking for a Head of Operations to oversee daily activities across functions such as finance, IT, E - Commerce and regulatory compliance.
∎ Head of Operations responsibilities include designing policies, overseeing customer service and implementing technology solutions. He should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business. If you are also committed to productivity and compliance, we`d like to meet you.

Job Responsibilities:
∎ Formulate business strategy with others in the executive team
∎ Design policies that align with overall strategy
∎ Implement efficient processes and standards
∎ Coordinate customer service operations and find ways to ensure customer retention
∎ Ensure compliance with local and international laws(e.g. data protection)
∎ Oversee the implementation of technology solutions throughout the organization
∎ Manage contracts and relations with customers, vendors, partners and other stakeholders
∎ Evaluate risk and lead quality assurance efforts
∎ Oversee expenses and budgeting to help the organization optimize costs and benefits
∎ Mentor and motivate teams to achieve productivity and engagement
∎ Report on operational performance and suggest improvements

Additional Requirements:
∎ Minimum 5 year(s) in similar position.
∎ Experience in E-commerce sector/online market place will be given preference.
∎ Proven experience as Head of Operations, Operations Director or similar leadership role.
∎ Familiarity with all business functions including HR, finance, supply chain and IT
∎ Experience with implementing IT systems
∎ Knowledge of data analytics and reporting
∎ Good with numbers and financial planning
∎ Outstanding communication and negotiation skills
∎ Excellent organizational and leadership ability
∎ Analytical mind
∎ Problem solving aptitude

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A
∎ Mobile bill
∎ Lunch - Partially Subsidize
∎ Festival Bonus: 2

Application Deadline: 19 Oct 2020

Company Information:
∎ 19 Sep 2020
∎ P2P Family
∎ Address : 687 Mehdibag, Chittagong, Bangladesh.
∎ Web : http://www.p2pfamily.com
∎ Business : P2P`s Business concept is one of its kinds in Bangladesh. The idea of hassle-free one-stop solutions with architectural design, construction & building materials support have won the heart & mind of people. P2P consistently focuses on client satisfaction ensuring the requirements are fulfilled beyond their expectations.
P2P, values technical resources, nurtures talented employees, cares about excellent careers, complies with environmental aspects and responsive to corporate responsibilities.
At P2P, we always believe business will not succeed without the support from the delighted clients.
Sooner or later we have oath of saving "Nothing to Impossible" so why don`t will you be with us?

Category: Production/Operation