Head of Operation

Job Description

Title: Head of Operation

Company Name: Kumudini Welfare Trust of Bengal (BD) Ltd.

Vacancy: 2

Age: At least 35 years

Job Location: Tangail (Mirzapur)

Salary: Tk. 55000 - 65000 (Monthly)

Experience:

Published: 2026-04-13

Application Deadline: 2026-04-25

Education:

• Master’s degree or above in Business Administration, Management, or a closely related field from a recognized institution

• Age At least 35 years

• Leadership & Team Management

• Computer Skills

• Strategic Planning

• Communication Skills-ENG

• Organizational Management

• Oversee all administrative, human resources, and financial operations of KNC

• Supervise the Admin & HR Department and the Finance Department

• Support the 2-year evaluation process for all key leadership positions

• Submit monthly administrative and financial reports to the Principal

• Supervise examination-related administrative support (Exam Officers)

• Oversee canteen, store, receptionist, and general support staff operations

• Manage KNC transportation services

• Supervise cleaning, security, and grounds maintenance teams

• Coordinate with the Hostel Superintendent on residential operations — hostel management follows the chain of command: Hostel Superintendent → Assistant Hostel Superintendent → Hostel Supervisor

• Manage facility maintenance planning and procurement

• Supervise the Finance Manager, Assistant Finance Manager, and Accounts Officer

• Develop and implement a fair reward and promotion system for faculty and staff

• Maintain IT systems supporting online evaluations and administrative databases

• Manage BNMC registration records and support compliance reporting to DGNM and Dhaka University

• Collect and analyze student online course evaluation data

• Distribute evaluation results to respective Vice Principals (VPs) and the Head of MSN at each evaluation cycle

• Administer an anonymous online Hostel Living Satisfaction Survey (once per semester), covering:
  room conditions, bathroom and shower facilities, safety, residential staff responsiveness, and overall student wellbeing; analyze results and report to the Principal and Hostel Superintendent

• Administer an anonymous online Dining Satisfaction Survey (once per quarter), covering:
  food quality, hygiene, portion size, menu variety, and service standards of the outsourced dining service provider; analyze results and report to the Principal and Hostel Superintendent

• Use evaluation results, where applicable, to inform contract renewal decisions