Executive/ Senior Executive , IT Support

Job Description

Title: Executive/ Senior Executive , IT Support

Company Name: Rock Energy Limited

Vacancy: 1

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor in Engineering (BEngg) in Computer Science Engineering
∎ North South University,Ahsanullah University of Science and Technology,BRAC University,American International University Bangladesh students will get preference

Experience Requirements:
∎ 2 to 5 year(s)
∎ The applicants should have experience in the following area(s): Computer Operating, Computer skill, IT Support Service

Job Responsibilities:
∎ Facilitate all user support (Computer troubleshooting/ support on software installation, HW replacement, UPS, Printers, and Projectors etc.). Ensure Antivirus update on regular basis.
∎ Ensuring smooth TCP/IP based LAN & WAN communication using routers, switches, radio modems, WIFI and fibre optics devices.
∎ Optimize connectivity and bandwidth for faster data transmission in coordination with Network Administrator as per policy.
∎ Ensure technical support of Attendance Management System (New user card entry, delete card existing user from local system), maintain IP Camera system etc.
∎ Assist in SAP user support, administrative support for the project phase, coordinating with other departments to ensure timely administrative support as when required.
∎ IT Inventory Management: Update, edit, remove, relocate and constant collaboration with Finance team to ensure update with Asset Register.
∎ Coordinate with suppliers in terms of procurement and configuration issues and receive IT general equipment and setup assisting supervisor.
∎ Constant and consistent compliance with SH&E, ISO and other compliances and policies in daily work and responsible for reporting incidents, unsafe practices and hazards to immediate supervisor by fulfilling requirements.
∎ Provide users organizational email ID and configure user with data for attendance system, Website & Email maintenance.

Additional Requirements:
∎ Age 27 to 32 years
∎ 2 or 3 years of experience for Executive Position, longer experience for Senior Executive.
∎ Experience in user support and IT trouble shooting.
∎ Background/ Experience in SAP will be given preference.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 22 Dec 2022

Company Information:
∎ 22 Nov 2022
∎ Rock Energy Limited

Category: IT/Telecommunication

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